Lithia Chrysler Jeep Dodge RAM of Anchorage - Service Center

Excellent service Ten star service, as always! I have been with Lithia since 2010, and I have never been disappointed. They are always prompt, respectful, and get the Ten star service, as always! I have been with Lithia since 2010, and I have never been disappointed. They are always prompt, respectful, and get the job done in a reasonable time. More

Oil change Was irritated because we get emails stating make an appointment for service. They don’t take oil change appointments. The young man that was in the se Was irritated because we get emails stating make an appointment for service. They don’t take oil change appointments. The young man that was in the service bay was pacing as it was almost 7:30 and he didn’t have a vehicle in his bay yet. Had a quick conversation with him stating when I worked for GM, I would do oil changes all day. Had been told by first service writer that it would be a 2 hour wait. He left to get some signatures on paperwork. Second service writer (Stephanie Alvar is the name on my work order) took my info and keys. A half hour later, she found me in the showroom and said “Mr. Nagel, you’re ready to go.” These two employees made my morning! I was back out on the way very quickly! More

diagnose injector failure my 2014 diesel had a shaking in the engine, and engine light came on. the code was no.6 cylinder not firing. they got me in right away and tested the my 2014 diesel had a shaking in the engine, and engine light came on. the code was no.6 cylinder not firing. they got me in right away and tested the injectors by swapping, and replaced the bad one. thanks for getting this done quickly as the truck was shaking bad enough to make it almost undriveable. More

Oil change Very kind service staff. Reviewed issues to be serviced on my vehicle and discussed the timeline to get them fixed. They described the issues in detai Very kind service staff. Reviewed issues to be serviced on my vehicle and discussed the timeline to get them fixed. They described the issues in detail. More

Out of towner Thanks to Kenny , he got my truck taken care of and me back on the road before the winter storm hit. Made it home safely, Thanks, Kenny! Thanks to Kenny , he got my truck taken care of and me back on the road before the winter storm hit. Made it home safely, Thanks, Kenny! More

Good fast friendly service Great service, took care of my car extremely quickly, both tires and oil. Everyone I interacted with was very professional and helpful. Would recomm Great service, took care of my car extremely quickly, both tires and oil. Everyone I interacted with was very professional and helpful. Would recommend this service to others! More

Oil change and inspection. Recall as usual, very pleasant.J In and out in under 1 hour. Good coffee. Isited by general manager, parts manager, and service writer.. very speedy and friendly, as always. Nice vis In and out in under 1 hour. Good coffee. Isited by general manager, parts manager, and service writer.. very speedy and friendly, as always. Nice visit. Informed about 2019 Ram Heavy Duty 2500/3500. More

Service Center Only I have the advanced notice for recalls on my truck. I received a text on my phone. I called the number for lithia and set up my appt. After dropping I have the advanced notice for recalls on my truck. I received a text on my phone. I called the number for lithia and set up my appt. After dropping off the truck they called me a couple hours later to let me know of a couple issues with my truck. Before they called me they looked to see if the parts were warranty and if not had price quote ready for me. I was thoroughly impressed. 1. The place I had it serviced prior to them obviously did a crap job because Lithia had to fix their screw up. 2. They were prepared unlike my last service center that always says "We will have to see after we fix it if you want". I was constantly updated and the work took only a few hours and they fixed the previous service centers screw ups. I will not take my truck to any other service center here in Anchorage. More

Oil change Stephanie Alvar was helpful, was able to get oil change without much delay. Was informative as to service thst needed to be done. Very pleasant exper Stephanie Alvar was helpful, was able to get oil change without much delay. Was informative as to service thst needed to be done. Very pleasant experience. More

Service department. Oil change and valence replacement I was being seeing for my oil change and valence replacement. Clayton is always accommodating and promised to have to my car done the following day an I was being seeing for my oil change and valence replacement. Clayton is always accommodating and promised to have to my car done the following day and did so. More