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Lithia Chrysler Jeep Dodge RAM of Anchorage - Service Center
Anchorage, AK
283 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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283 Reviews of Lithia Chrysler Jeep Dodge RAM of Anchorage - Service Center
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April 19, 2016
service shop appreciated getting a straight answer on how things are looking and time frame for the work being done, been to too many places saying they can get yo appreciated getting a straight answer on how things are looking and time frame for the work being done, been to too many places saying they can get you in and it doesn't happen . Thanks Lithia More
by yahoo
Employees Worked With
shane
April 14, 2016
Keoni was fast friendly and saved me money I was able to get in the next day. My only qorry is my engine light is creeping back after 1 week Might be going back! I was able to get in the next day. My only qorry is my engine light is creeping back after 1 week Might be going back! More
by Jlfrancisco79
Employees Worked With
Keoni
April 08, 2016
Oil change For years you have put to much oil in my truck and finally after I kept begging, you put the correct amount in and have a note in the computer to put For years you have put to much oil in my truck and finally after I kept begging, you put the correct amount in and have a note in the computer to put the correct amount in. I kept filling out the surveys like this one and NEVER received a response. Your representative was courteous and efficient and told me that they put in the correct amount of oil this time. He also informed me of a fluid leak. Thank you. More
by Don
Employees Worked With
I do not remember his name.
March 22, 2016
Outstanding Care I, greatly, appreciate the Outstanding care that South Anchorage Lithia Chrysler Dealership gives to their customers in keeping our vehicles in prime I, greatly, appreciate the Outstanding care that South Anchorage Lithia Chrysler Dealership gives to their customers in keeping our vehicles in prime condition. I made an appointment for a needed repair and discovered another issue that needed attention too. Kenny and his team took care of both concerns in a very professional, friendly, and prompt manner. He, also, did an Awesome Job of answering my questions and communicating with me about the status of my vehicle repair. I love my 2015 Grand Caravan that I purchased at the South Anchorage Lithia Chrysler Dealership and truly appreciate the Amazing care that they give to their customers. More
by Dike, M
Employees Worked With
March 14, 2016
Efficiency honeslty it would be hard for me to work with anyone else than Mike, I have grown to trust his knowledge & professionalism. We had a rocky start but h honeslty it would be hard for me to work with anyone else than Mike, I have grown to trust his knowledge & professionalism. We had a rocky start but he has earned my trust and loyalty. Even though I have friends in the car business I now would rather give him my car over anyone else More
by Roii
Employees Worked With
Mikey Ugrin
March 11, 2016
Maintenance Great service, informed me of every problem. Very helpful, a bit over priced but that is understandable. Over all I would return if the price dropped Great service, informed me of every problem. Very helpful, a bit over priced but that is understandable. Over all I would return if the price dropped a bit. More
by akwildcat19
Employees Worked With
Keoni
March 05, 2016
Worst Service Department I have ever worked with! Worst Service Department that I have ever worked with! Lied about the work that they did. Claimed to have changed one tie rod end and did an alignment Worst Service Department that I have ever worked with! Lied about the work that they did. Claimed to have changed one tie rod end and did an alignment. Picked up car and drove away only to find that the car was pulling to the left really hard. Car was also making a horrible grinding sound. Took it back and they corrected the alignment and said the brakes were gone. Service Adviser stated that the brakes were metal on metal and needed new pads and rotors. Because I was concerned about their abilities after the first go around and the incredibly high amount they wanted to charge I picked the vehicle up and had a different shop look at it. Brakes were still 30% on the rear and 20% on the front. He found a wheel bearing going out that was making the noise. Bearing was in pieces and the front tire was ready to fall off and they wanted to replace the brakes. Called and left 3 messages for the Service Manager over three days and he never called back. Every time I called he was in just busy. Will never use them again. These guys are dishonest and incompetent! More
by AKBirch
Employees Worked With
February 27, 2016
No comment Services was good Understand what I need to repair my car but services fee is a little bit high for repairing an old car. Please take a look at it t Services was good Understand what I need to repair my car but services fee is a little bit high for repairing an old car. Please take a look at it tks More
by Yan
Employees Worked With
Nate Schaeffer
February 26, 2016
Oil change /service was done on time, everyone very friendly. Good service department. Meet with sales,Robbie Dixon, and bought a 2016 Ram pickup 2500 diesel pic /service was done on time, everyone very friendly. Good service department. Meet with sales,Robbie Dixon, and bought a 2016 Ram pickup 2500 diesel pickup. Like Dodge trucks More
by miner213
Employees Worked With
Robbie Dixon, Wes Gibson
February 19, 2016
Great service department Great customer service from Kenny! I have an older car so it required a lot of work to be done but I trust that these guys can get it done right. Great customer service from Kenny! I have an older car so it required a lot of work to be done but I trust that these guys can get it done right. More
by timmay
Employees Worked With
