Lithia Chrysler Jeep Dodge RAM of Anchorage - Service Center

Love the customer service!!!! Everyone has always been so friendly. From the moment I purchased my truck to this last time I got my side rails put on:) Thanks Lithia! Tony! Th Everyone has always been so friendly. From the moment I purchased my truck to this last time I got my side rails put on:) Thanks Lithia! Tony! Thanks for knowing what I need when I get there, because I know nothing about vehicles in general!I love my truck and its new parts!!! Thanks a lot, I will continue to ask for Tony Allen! More

WOW!! Amazing service, professional, courteous and competent On 1/28/2017 I took my Jeep Liberty in for service. Keoni was professional, mindful of my busy schedule and assured me that he and Travis (technician On 1/28/2017 I took my Jeep Liberty in for service. Keoni was professional, mindful of my busy schedule and assured me that he and Travis (technician) would find and resolve the issue. Keoni and Travis resurfaced my struts and replaced my brake pads for a good price. Travis drove me around for a test drive to ensure that the problem was resolved. I was pleased with the customer service, polite and professional attitudes, and prompt yet thorough service. I called during the week because I thought I was having the same issue. Over the phone, we scheduled an appointment with Clayton McCurdy and Travis to take another look. So I knew before I arrived today that they would help me with my Jeep Liberty. When I arrived, I was annoyed and a little irate that I seemed to still have this issue = unpleasant customer. However, Clayton McCurdy, Keoni, and Travis were still polite, professional, attentive and competent to get to the bottom of my issue. Well, the bottom line is that the great guys at Lithia Jeep uncovered incomplete, unprofessional repairs by another local body shop as the source of my issue. Ultimately, since my Jeep Liberty must be towed (2 days from now) = undriveable! Clayton/Lithia Jeep graciously allowed me to leave my car there today and be towed on MONDAY. So I was stranded at Lithia Jeep. NOTE: My insurance company only has contracts for towing and with rental car companies that work Monday - Friday. Today is Saturday!!!! Guess what?! Lithia Jeep rents cars! Pam helped me complete that task. Although Keoni was busy helping other customers, when Keoni noticed that I had been at Jeep Lithia for close to 4 hours; Keoni came by and asked me how everything was going and if I was okay. Although I have insurance, Jeep Lithia was there for me - BIG TIME! More

Great Service Had to have some work done on the front end of my Durango. Cost was good and service was quick and excellent. Will return for any future service Had to have some work done on the front end of my Durango. Cost was good and service was quick and excellent. Will return for any future service More

I recived good service and will return again. I received very good service your desk person was very knowledgeable, professional service. one thing I though is, while waiting in the waiting area y I received very good service your desk person was very knowledgeable, professional service. one thing I though is, while waiting in the waiting area you could have your people come and talk about your newest cars and trucks you never know if some one may be looking to buy a new car in the near further. More

Helpful Their system keeps good track of the vehicle schedules to make recommendations though I was told I would be contacted when a part came in but was not Their system keeps good track of the vehicle schedules to make recommendations though I was told I would be contacted when a part came in but was not contacted at all. More

Awesome Kenny is fabulous he is always helpful and polite. I would recommend this dealer / service department to anyone. I have an older Jeep and have had to Kenny is fabulous he is always helpful and polite. I would recommend this dealer / service department to anyone. I have an older Jeep and have had to go in a lot in the last few years and I always have a pleasant experience. More

Service appt Dealer skillfully repaired driver's side window motor assembly and carefully adjusted tire pressure.using nitrogen so the pressure would not vary! Exc Dealer skillfully repaired driver's side window motor assembly and carefully adjusted tire pressure.using nitrogen so the pressure would not vary! Excellent work by scheduler and mechanics. More

Service Visit Lithia Service Dept. Is #1 in our books!! Friendly, great service and taken care of immediately. Go above and beyond to take care of you get it done. Lithia Service Dept. Is #1 in our books!! Friendly, great service and taken care of immediately. Go above and beyond to take care of you get it done. Nate got us in this past week to take care of the alternator on my Dodge Caliber. Stopped by when I was hearing a noise in the engine area to have it checked out and Nate scheduled an appointment for me right away to have it diagnosed. Called us with what they found and was fixed the same day. Always fast and friendly service when we just take our vehicles in for an oil change. We Highly recommend Lithia Chrysler Dodge of Anchorage!!😀😀 More

The treatment & accommodation The gentleman that help me was very informative with all my concerns. He offer me the best option to safe me some money. " very stress free place" Tha The gentleman that help me was very informative with all my concerns. He offer me the best option to safe me some money. " very stress free place" Thank you Keoni for your assistance. More

thanks my jeep was brought in on a flat bed and left on its own. I have since returned for more work and I will be coming back to get more done, thank you my jeep was brought in on a flat bed and left on its own. I have since returned for more work and I will be coming back to get more done, thank you More