Lithia Chrysler Jeep Dodge RAM of Anchorage - Service Center

Vehicle Maintenance Knowledgeable of vehicle maintenance and what duties have been performed prior to appointment plus what is actually needed at this requested appointme Knowledgeable of vehicle maintenance and what duties have been performed prior to appointment plus what is actually needed at this requested appointment. Also advised of needed work/attention to vehicle issues prior to actually doing job. Top rate performance by service personnel - Kenny, Service Advisor - in assisting "what is needed for vehicle maintenance." More

Great communication and car detail Kenny had great ongoing communication as to rental car availability and where my car was in the process being fixed. The interior of the car was detai Kenny had great ongoing communication as to rental car availability and where my car was in the process being fixed. The interior of the car was detailed beautifully More

Only shop I trust the staff to handle the work on my cars. I have been coming here for 5 years now... it all started with their Groupon oil changes. They are one of the few "brand" shops in town who actually p I have been coming here for 5 years now... it all started with their Groupon oil changes. They are one of the few "brand" shops in town who actually puts in the correct amount of oil. (Never go to Meinike unless you want a top off lol).. Lithia has extraordinary mechanics!!! These guys seriously are front to back intuitive/knowledge on any type of car or truck. They have now seen 4 of our cars/trucks. I always go with Mikey when I book, because I can trust him with using talented mechanics on specific issues. Even if I know what is going on, they always do us right! I would rate this shop as the top dealership in town to have work done at, even if you do not own a Chevy or Jeep. They never try to rip you off or make up issues, and their estimates are always very fare and priced well. Thank you so much for your help today and cleaning my fuel sensor. I doubt any other shop would have taken the time to go above and beyond. Thank you again Mikey and staff! More

Everyone was very helpful Have had nothing but good service in all. Sales and service personnel have done everything in their power to make each visit completely satisfactory a Have had nothing but good service in all. Sales and service personnel have done everything in their power to make each visit completely satisfactory and pleasant. Thank you. More

Kenny is the man! I have been a customer of Lithia's for years. I've experienced a few bumps; however in the end they have always taken care of me. In my most recent I have been a customer of Lithia's for years. I've experienced a few bumps; however in the end they have always taken care of me. In my most recent visit, I explained my issues to Kenny and he and the service team took care of them. He expressed concern with the problems and they did what they could to extinguish them. More

My Experience Buying a car from Lithia I didn't come in to buy a car. I was having service done on our older Chrysler. A young man came over and asked me if I wanted to look at a newer mode I didn't come in to buy a car. I was having service done on our older Chrysler. A young man came over and asked me if I wanted to look at a newer model of my car. When I was looking at our present new car, Troy came over and explained all the new gadgets to me. Troy was very helpful and patient to us older folks. I know I asked some of the same questions more than once. When we picked the new car up, he sat with us in the car to help us set up the many different programs and make sure we understood the systems. I thought that was beyond his normal job. Troy was very knowledgeable about the workings of the Chrysler 300S. Marcus made all the signing easier. He had everything all copied and explained every page to us. He was knowledgeable and patient. More

Great service. Excellent Had me in and out in no time at all Very friendly and efficient I liked that I didn't have to make an appointment, could just walk in. The only th Had me in and out in no time at all Very friendly and efficient I liked that I didn't have to make an appointment, could just walk in. The only thing I would have liked them to vacum out my front floorboards. Years ago my dealership in Idaho would always do that with a service. It would just be a little extra nice thing they could do. But was happy with everything Berta Jensen More

The Service was great The dealship provided excellent service. The repair was was completed in timely manner Kenny the service repressive was very polite. He went over all The dealship provided excellent service. The repair was was completed in timely manner Kenny the service repressive was very polite. He went over all details of the repairs performed on my vehicle More

Great service for fast oil change I came in on Wed 2/22 for an oil change, it was quick and efficient. The do a total vehicle check from, tires, breaks, belts, fluids etc. The time was I came in on Wed 2/22 for an oil change, it was quick and efficient. The do a total vehicle check from, tires, breaks, belts, fluids etc. The time was about 45 min. which is pretty good. More

First impression was terrible but they made it right! Originally had terrible experience with entire dealership after purchasing my Jeep, but after contacting Kevin Lewis was very professional and respect Originally had terrible experience with entire dealership after purchasing my Jeep, but after contacting Kevin Lewis was very professional and respectful and made sure to make things right for me!! More