Lithia Chrysler Jeep Dodge RAM of Anchorage - Service Center
Anchorage, AK
283 Reviews of Lithia Chrysler Jeep Dodge RAM of Anchorage - Service Center
Transmission repair Kenny listened to my concerns about a needed repair discovered during a different repair and offered a great solution to help me fix the issue. Kenny listened to my concerns about a needed repair discovered during a different repair and offered a great solution to help me fix the issue. More
Excellent Service I've been servicing my vehicle here since purchased. Very pleased with Keoni's professionalism and attention to detail. I had a set of tires that need I've been servicing my vehicle here since purchased. Very pleased with Keoni's professionalism and attention to detail. I had a set of tires that needed patching. Unfortunately, the tires were too bad off. Keoni called with price in hand for new tires. Installed them the same day. More
Oil change Took forever I was third in line arrived at 0730 and didn't leave till 10. Oil changes are first come first serve no appointments which I don't like a Took forever I was third in line arrived at 0730 and didn't leave till 10. Oil changes are first come first serve no appointments which I don't like and will probably take it somewhere else and pay for it because it's not worth the time. The gentleman that worked st the window was awesome and extremely polite More
Service with mini detailing Cody insured that my experience went as smooth as possible, took extra care of me and made sure i got my car on time they even threw in extra waxing o Cody insured that my experience went as smooth as possible, took extra care of me and made sure i got my car on time they even threw in extra waxing on the car which really makes the black color stand out More
Changing Oil My wife and I were in the service department getting our oil changed, cause we have the lifetime oil change there, and we were looking around and seen My wife and I were in the service department getting our oil changed, cause we have the lifetime oil change there, and we were looking around and seen the 2017 Dodge 1500 RAM Sport in the lobby. We thought it was nice but weren't looking to buy. Patrick Osbon friendly and courteous got us to buy that vehicle cause he gave us the payments we wanted and the extras we required in order to buy it. Even though it seem like we were there for a long time, he made us feel comfortable and even bought us drinks while we waited for everything to go through. I will always buy my vehicles from this place and this place only. We are big Dodge fans and especially after the service he gave us More
Good Friendly Service Vehicles first oil change. Serviced my truck checked all systems and brought it back nice a clean. They were friendly and ready to answer any questi Vehicles first oil change. Serviced my truck checked all systems and brought it back nice a clean. They were friendly and ready to answer any questions. More
Excellent Service Thank you for your quick service and diligence to make sure things were correct before I left. I look forward to returning for service in the future. Thank you for your quick service and diligence to make sure things were correct before I left. I look forward to returning for service in the future. More
Tire purchase and alinment Thank you for the tires and realignment on my truck, I am very satisfied with the time it took to get it all done. I shall recommend Lithia Kia dodge Thank you for the tires and realignment on my truck, I am very satisfied with the time it took to get it all done. I shall recommend Lithia Kia dodge. More
Recall service I recently had recall work performed on my 2015 Charger. My service advisor Tony was excellent as usual. I have dealt with him a few times and am alwa I recently had recall work performed on my 2015 Charger. My service advisor Tony was excellent as usual. I have dealt with him a few times and am always pleased. Mr. G is the best shuttle driver I've ever gotten a ride from too. I also visited the parts department to purchase a custom fit cover and they were extremely helpful too. I have purchased many vehicles from Lithia of South Anchorage over the years and have not been disappointed. More
I was ready to argue I had issues from my dodge from when I bought it, I could not take it to the dealer I bought it from and took it to another one in the next city of Wa I had issues from my dodge from when I bought it, I could not take it to the dealer I bought it from and took it to another one in the next city of Wasilla. My problems were, gas cap leak, tire pressure lights, engine mount loose, the under plastics on the front left and right tires. first Wasilla told me that I did not know how to put gas in a tank and was over filling it, then told me I didn't know how to put a gas cap on, that they would replace the gas cap only once form miss use. then That the tire pressure gauge were gone that even though the truck was brand new when I bought it and the same rims and tires are still on the truck that they could not replace them. SO all in all, Wasilla didn't fix anything and made fill stupid and told me to take it to the dealer I bought it from( even though it was the same owner Lithia), Then I stopped in the another dealership to buy new tire to be put on my truck and the pieces for my brake controller I was going to install. This dealer sold me all of this, but didn't tell me that I need to have it programmed. So I had to take my truck back to Anchorage Lithia. SO I show up to Lithia Anchorage and talked to Patrick the salesman(Which Is Awesome and has done everything he could for me and my guys that have bought trucks from him) and Patrick told me to talk to Tony in service, tony listen to me and found that it was my tank that had a leak not the gas cap of me over filling it and he replaced my tire sensors for free and programmed my brake controller All while I was aggressive, he dealt with me very well and around 4 he told me it was done, I paid only 50 for the brake controller to be programmed and I will need a new tank when I get to Kansas( He would have ordered one for me but I am moving this weekend). So I leave and get to my house, and start looking for the tire pressure screen, well I could not find it and called VERY UPSET with Tony and told m=him he just erased it and was going off on him and his bosses. They kept their v=cool and told me they didn't do that Tat please to come in that they would look it over. Well After looking more I to the screen, Well I guess it moved once we programmed the brake controller. All in all Anchorage fixed all my problems, dealt with my attitude very well and should be commended on their professionalism. I feel Bad how I was so mean to anchorage and they was nothing but nice and fixed everything for me they could at the short notice and gave me everything I need for the tank in Kansas.. More