Lithia Chrysler Jeep Dodge RAM of Anchorage - Service Center

Keoni was awesome!! Great service!!! Excellent customer service. Staff is awesome and knowledgeable. All my issues were corrected and taken care of in a timely manner. Facility is very cl Excellent customer service. Staff is awesome and knowledgeable. All my issues were corrected and taken care of in a timely manner. Facility is very clean. Every time I take my Jeep there. The manage to fix it with no return issues. Best service in anchorage!!! More

Factory recall I returned my jeep grand cherokee to the dealership for the factory recall on the brake booster water shield. I have not experienced any problem with I returned my jeep grand cherokee to the dealership for the factory recall on the brake booster water shield. I have not experienced any problem with the brake system so far. The mileage is over 28,000 miles. The vehicle is working well and in good condition! More

Very respectful and courteous staff! I have given this review because I am a frequent customer and every time I need service with my vehicle I know I will be given the best service needed I have given this review because I am a frequent customer and every time I need service with my vehicle I know I will be given the best service needed and if there are other services needed the staff will offer me the best options to get the service done with out pressuring and saying it need to be done now but they will give me a realistic time that it should be taken care of. More

Tires Impressed with Cody for squeezing me in to get new tires on. With tire change over season i was impressed he had me done in two hours as promised! Ca Impressed with Cody for squeezing me in to get new tires on. With tire change over season i was impressed he had me done in two hours as promised! Cant thabk him enough for his efforts! Cant recall who assisted me in getting the tires i needed but he kicked xxx too!! More

Honest shooters with solid service. Slipped in for the FCFS lifetime oil change I purchased with my vehicle. I was going to take advantage of the shuttle they offer to drop me off at wor Slipped in for the FCFS lifetime oil change I purchased with my vehicle. I was going to take advantage of the shuttle they offer to drop me off at work, but my service manager told me the vehicle would be done in an hour. I decided to wait. I eased over to the waiting area, sank into one of their comfy chairs and starting cruising the World Wide Web on the free internet provided. Less than an hour later I was released, got a print out of other things I should get fixed and I was out of there. I strolled into work before the 8 am bell went off. Great way to start my day. More

Oil change Great customer service and professional. Fairly quick with oil change; however appointment options would be helpful. Waiting room was clean and ac Great customer service and professional. Fairly quick with oil change; however appointment options would be helpful. Waiting room was clean and accommodating. Good experience overall More

Good oil change Arrived at service center, requested an oil change no appointment needed. They attended to the request gave me an estimated finish time and called me Arrived at service center, requested an oil change no appointment needed. They attended to the request gave me an estimated finish time and called me as planned. Very good service, however a customer never sees the old oil extracted or new oil being put in vehicle and the other items they check off on the sheet they give you when they are done. It is there word that you have to trust and that an actual oil change was done. All in all a good job done. More

Ram 2500 recalls I took my Ramn2500 in to have some recalls taken care of. The service was great and I was on my way in a loaner fairly quick. Service department was c I took my Ramn2500 in to have some recalls taken care of. The service was great and I was on my way in a loaner fairly quick. Service department was clean and everyone was friendly. The only thing that would have made the experience better was if I'd gotten my truck back washed. I've had that happened in the past with other dealerships. To me, that was taking the extra step in great service. I am still happy with Lithia. More

Excellent service Went in for an oil change. They had excellent communication with me and everything went smoothly. I have dealt with Keoni Heller in the past as well a Went in for an oil change. They had excellent communication with me and everything went smoothly. I have dealt with Keoni Heller in the past as well and he is great every time. More

Great service The staff was very friendly and efficient. They answered all my questions and had a smile on their face the whole time. I couldn’t be happier that I b The staff was very friendly and efficient. They answered all my questions and had a smile on their face the whole time. I couldn’t be happier that I bought my car from them. More