Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage
Anchorage, AK
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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this dealership has definitely gone through some serious training for its employees. it is very obvious that the employees have been trained on what is important in customer service and they seem to really training for its employees. it is very obvious that the employees have been trained on what is important in customer service and they seem to really do their best to make every customer happy. More
Great service, always back up what they say and they treat you fair and honest.They really try hard to make sure you feel important and try to make things as easy for you as they can so you can get on w treat you fair and honest.They really try hard to make sure you feel important and try to make things as easy for you as they can so you can get on with your day. More
Nothing about my experience at the service department was good. They never returned calls, were arrogant and rude on the phone, gave me BS answers as to why their repairs didn't fix my car's problems. I retu good. They never returned calls, were arrogant and rude on the phone, gave me BS answers as to why their repairs didn't fix my car's problems. I returned for the same problem for months, and each time, they charged me money and didn't fix the problem. Complaining to the service manager is not useful. Poor service that is not corrected by the manager is an indication that he agrees with poor service, and that unhappy customers are acceptable. It also supports the stereotype that car dealers are unethical liars. It is possible that the technicians are competent and just the service representatives are ignoramuses (ignorami?), but I suspect that the technicians are incompetent and the service representatives make up some nonsense and hope that the customers will swallow it, instead of actually making sure that the technicians are not idiots. I would never recommend Lithia Chrysler Jeep Dodge on Old Seward Highway in Anchorage to anyone for anything. EVER. More