Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage

New Ram truck purchase I had ordered a Dodge Ram pickup. As soon as it arrived Josh Taylor made me aware of it. When I picked it up he was very professional and knowledgeabl I had ordered a Dodge Ram pickup. As soon as it arrived Josh Taylor made me aware of it. When I picked it up he was very professional and knowledgeable on all aspects of truck. Helped me sync everything and really took the time to make sure I knew all controls. I would highly recommend this dealership. Very good experience. Also, my daughter bought a Grand Cherokee a few months back and Arnold helped her. She also had a very good experience with him. I know she would not do this review. More

Awesome Service I wasn't sure if I wanted to buy a new vehicle, but Mike Hiett was patient, attentive and very knowledgeable. He took the time to listen to me and did I wasn't sure if I wanted to buy a new vehicle, but Mike Hiett was patient, attentive and very knowledgeable. He took the time to listen to me and didn't make me feel uncomfortable or pressured. Mike gave me his undivided attention, even though the dealership was very busy. I was very impressed with my whole experience. Eveeryone said hello. Several people asked me if they could get me coffee. Steve Johnson also spent time with me explaining different options. Both of these gentlemen helped my son over a year ago when he came back from Afghanistan and I will definitely tell my friends to come here and see Mike when looking for a vehicle. More

Dissapointing sales service Bought my first used car here. Walter is a sales person with years of experience. Answering all my detail questions of the car, providing me with all Bought my first used car here. Walter is a sales person with years of experience. Answering all my detail questions of the car, providing me with all supporting services for buying the car, like a normal sales guy who try promoting the dealership services. Unfortunately, the service he gave only happened that only day until the deal has made. The car needs a part to be replaced and I still need to get more opinion from the dealership. Walter was the only person I know at the dealership after I purchase it and I made couple phone calls without response, sent him text couple times with limited response, even I knew he has read the text. If he wants, he can refer someone's name at the related department for me to follow up rather than not responding at all. I recommend you to deal with young and energetic sales person who will be straight forward to you without sugarcoating their words. Marcus has years of experience and has awards in his office for his quality of service. Everything was done smoothly. However, on one ocassion when I came there to get the dealership comment on the part that needs to be replaced, I got a chance to talk to Marcus because Marcus and Walter were the only guys I know after I purchase my vehicle! Walter was off and I said to Marcus that Walter didn't respond my call and text on this matter. But then he said that, that is not our responsibility, that is service department responsibility. All of them work for the same company and I believe customer satisfaction is their priority. Too bad I couldn't see it on Marcus' words when he said that. At least he can help to say, let me follow up and let you know the service person you can contact with for this matter. I had my first car with other dealer and they had better customer service and prioritization compare to this. More

Great Car-Buying Experience I was very impressed with my salesman, Eric Grenier. He was very friendly and knowledgeable, and really listened to me in helping me find exactly wha I was very impressed with my salesman, Eric Grenier. He was very friendly and knowledgeable, and really listened to me in helping me find exactly what I wanted. I love my new Jeep! Thanks, Eric! :-) More

Salesman Mark Barnhouse was very easy to work with The salesman was very.patient with me and let me find my way to a decision I feel good about. if I'd been met with a hard-sell attitude I would have The salesman was very.patient with me and let me find my way to a decision I feel good about. if I'd been met with a hard-sell attitude I would have walked away. More

awesome people I went to Walter Pride and told him what I wanted and in less than a week he had me set up and worked hard to get me to where I wanted! Great professi I went to Walter Pride and told him what I wanted and in less than a week he had me set up and worked hard to get me to where I wanted! Great professionalism from the employees, they give you the facts and YOU make the decision, no pushing or smoke, and mirror tricks. Thanks again More

Great customer service Matt was able to quickly figure out what vehicle I was looking for. Matt worked extra time to help me get the remote start and other items off my trad Matt was able to quickly figure out what vehicle I was looking for. Matt worked extra time to help me get the remote start and other items off my trade-in More

Painless Calista was able to streamline our car buying experience. The days of sitting and waiting for unknown reasons was utterly eliminated. If you are seeki Calista was able to streamline our car buying experience. The days of sitting and waiting for unknown reasons was utterly eliminated. If you are seeking a tremendously efficient and professional sales rep that can expedite your auto purchase- call Calista. Thrilled with the service she provided. More

Very friendly Walter Pride was wonderful to work with in buying our van. He was very friendly and kept us informed of everything that was going on. Would recommen Walter Pride was wonderful to work with in buying our van. He was very friendly and kept us informed of everything that was going on. Would recommend him to my friends. More

buying from Robert Ezzell purchased a Dodge Ram Truck very easy smooth experience I would recommend this dealership. they were able to provide me with the color and options tha purchased a Dodge Ram Truck very easy smooth experience I would recommend this dealership. they were able to provide me with the color and options that I was looking for in a truck More