Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe
Santa Fe, NM
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Great Sales Staff, not pushy at all! I bought a pre-owned vehicle a week after I emailed them about the car. The salesman, Andy got ahold of me right away and said he hoped I could make i I bought a pre-owned vehicle a week after I emailed them about the car. The salesman, Andy got ahold of me right away and said he hoped I could make it in soon. It took me over a week to make it in. When I finally came in, I had 3 of my kids with me and they were bouncing off the walls. I was there over 4 hours between the test drive, and trying to get ahold of my wife who was working at the time. They NEVER got pushy, never said anything about my kids, and I'm SURE they had to be driving the staff crazy, and in fact fed me and all my kids pizza that they had ordered for the staff that day! I ended up buying the car, and will buy my next one here too. That's saying a lot since I live almost 100 miles away! More
Oil Change and Uconnect Update I called for an appointment for an oil change and was given one immediately. Courteous and personal service person/manager, nice waiting room with goo I called for an appointment for an oil change and was given one immediately. Courteous and personal service person/manager, nice waiting room with goodies, multi-point check list completed; I also had the Uconnect update done. Very reasonable price for my service. I will definitely go back for Jeep specific service and oil changes. More
Oil Change Oil changes take a little longer here than some other places, but they provide a detailed check-list of everything they have done and also have coffee Oil changes take a little longer here than some other places, but they provide a detailed check-list of everything they have done and also have coffee, and sometimes donuts, available while you wait. More
Fast and fairly pleasant experience. The Salesman was very knowledgeable, friendly and sincere. I would have been more likely to have awarded the overall experience as EXCELLENT had "some The Salesman was very knowledgeable, friendly and sincere. I would have been more likely to have awarded the overall experience as EXCELLENT had "someone" not LOST the title to my original trade-in, which I decided not to do. Everyone looked high and low without any luck. I had to go to the DMV and get a replacement. I am hopeful that the service will be as described. I have had issues with Lithia's Service department in the past. They jacked up the price after they gave me an estimate. I became SOOO distrustful of this SERVICE, that I found an independent garage that did a MARVELOUS job of caring for our vehicles...We have two JEEPS. The price was not a factor in my buying decision. More
Lube and oil change service, TPMS sensor problem Great team and great service!! I have bought from and continually get routine service preformed by the service team at lithia in Santa Fe. I always f Great team and great service!! I have bought from and continually get routine service preformed by the service team at lithia in Santa Fe. I always feel like they have been honest and do a great job on whatever I need done. More
Pleasing Was financed for the exact vehicle of interest at a reasonable price and interest rate for being a first time buyer. Was very pleased with the custom Was financed for the exact vehicle of interest at a reasonable price and interest rate for being a first time buyer. Was very pleased with the customer service More
Great Service Department, Great prices on services. The recent service on my Compass was excellent. In and out in about an hour. Service rep, Brenda, did an outstanding job. I even had time to take a The recent service on my Compass was excellent. In and out in about an hour. Service rep, Brenda, did an outstanding job. I even had time to take a test drive in a Cherokee (thank you Crystal). I' have owned 5 jeeps since 1996, and I plan to replace the current Compass with a new Cherokee next year. More
Smooth The Staff was very friendly. The process was very smooth and quick. I would definitely recommend someone to The Dealership. They were very attentive t The Staff was very friendly. The process was very smooth and quick. I would definitely recommend someone to The Dealership. They were very attentive to my needs and willing to work with me. More
Great Service Our service was done in a timely manner. Our questions were answered and the staff was courteous. Jose was able to order a part to a problem that we Our service was done in a timely manner. Our questions were answered and the staff was courteous. Jose was able to order a part to a problem that we have with our van. We will be taking it in to be serviced again. He was very professional. More
Good Dealership I've purchased other vehicles from Lithia and found the same ease, friendliness, and professionalism in the purchase. process. They are knowledgeabl I've purchased other vehicles from Lithia and found the same ease, friendliness, and professionalism in the purchase. process. They are knowledgeable of their products and take the time to show you the options, etc. from vehicle to vehicle. More