Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe

Awesome Selection Awesome Staff Awesome Experience! A internet search told us that Lithia had the Jeep we were looking for so we took the drive to Santa Fe. I am so happy we did. Andy met us in in A internet search told us that Lithia had the Jeep we were looking for so we took the drive to Santa Fe. I am so happy we did. Andy met us in in the lot, professionally determining our needs and steering us right to the car we came for. He was patient while we explored our options. Help set up a great deal that worked for us. Finance was smooth and easy, warranty was a no-brainer. I have had lots of experience with the large dealers in Albuquerque and they have bigger lots and fancier showrooms but, after this experience. I will take the drive to Santa Fe, where it is the quality that counts! Cheers Jeepers!! More

Comfortable Chris was very pleasant and polite. He did not give me the feeling of being pressured or manipulated to buy a vehicle. He was very attentive to our re Chris was very pleasant and polite. He did not give me the feeling of being pressured or manipulated to buy a vehicle. He was very attentive to our request and budget. He listened to us. More

Pleasant, friendly, competent My advisor, Kim, made my experience a very good one. She was very pleasant and friendly, kept on top of the service progress, and made sure I knew wh My advisor, Kim, made my experience a very good one. She was very pleasant and friendly, kept on top of the service progress, and made sure I knew what was happening and approximate time until finished. The waiting room was very comfortable, with large, soft leather chairs and sofa, as well as tables for computer work. WiFi made connections easy. There were also a good variety of fresh Dunkin Donuts and coffee. It's easy for me to give an excellent review rating. More

Service for recall Made an appointment and and was Met by a staffp ready to take care of us. The waiting room was nice and clean and fresh hot coffee was made along with Made an appointment and and was Met by a staffp ready to take care of us. The waiting room was nice and clean and fresh hot coffee was made along with some donuts. Waiting time was what was expected, we were given a courtesy call it was done and shuttle picked us up and we're on our way. More

Flawless I am a returning customer. I am extremely happy with their service, their attention to details and friendly service, Cory Vollmer, Andy Tewntyman, and I am a returning customer. I am extremely happy with their service, their attention to details and friendly service, Cory Vollmer, Andy Tewntyman, and Mr Naranjo handled everything perfectly. As I mentioned to them, the only reason you become a return customer is because of the service and the way they make you feel. To all of you a big Thank You! You guys are the best. All the features, details and everything pertaining to the car was explained to detail. Andy knows his cars and he is Great. More

Professional service & excellent followup Located and ordered the SUV that we wanted. Great coordination of the sales staff and closing team. Plan to return to Lithia Chrysler Jeep Dodge RAM o Located and ordered the SUV that we wanted. Great coordination of the sales staff and closing team. Plan to return to Lithia Chrysler Jeep Dodge RAM of Santa Fe for our next purchase. More

Friendly, knowledgeable and not pushy. Looking to trade in my Chrysler Aspen and purchase a new Jeep Cherokee. Christopher Craver, the salesman, was very helpful and made my wife and I fee Looking to trade in my Chrysler Aspen and purchase a new Jeep Cherokee. Christopher Craver, the salesman, was very helpful and made my wife and I feel like family. Interestingly we are all originally from Michigan. We ended up purchasing 2 Jeep Cherokees, one for me and the other for my wife. Trade-in price was reasonable and purchase price was good. John Good took care of the financing and was very nice as well. More

Great service, friendly knowledgeable rep! I called to schedule a routine oil change. My service rep, Kim, checked the records and noticed that it was time for 2 new filters as well. We also I called to schedule a routine oil change. My service rep, Kim, checked the records and noticed that it was time for 2 new filters as well. We also decided to rotate the the tires. These decisions were made before I dropped off the car so I could have a good view of how long it would take. Kim called and said the DEF was low, and should they fill it, or would I. When I picked up the car we discussed what would happen at the next service. That was very helpful. I felt very well cared for. More

SERVICE DEPT: MORE HARM THAN GOOD If i could, I would leave a minus-zero rating. I took my car in for a routine oil change and left with a cracked gasket and broken bolt that I discove If i could, I would leave a minus-zero rating. I took my car in for a routine oil change and left with a cracked gasket and broken bolt that I discovered a week later when oil spot appeared on my driveway. The sealer ring was put on the wrong thread on the gasket leading to over-tightening and cracking. The bolt holding up the pan was just sheared off. Even if you have a lifetime oil change/service contract with LIthia like I do, AVOID them. It has cost me a lot in time and money to repair the damage they did. [If I had any faith they would make it right, I'd have gone back to them but I chose to cut my losses and go to an independent shop (Toy Auto Man) that I could trust.] More

Pretty great service I knew the vehicle I wanted from the USAA web site. When I went in the vehicle was ready. My son and I test drove it where I wanted to go. Crystal bac I knew the vehicle I wanted from the USAA web site. When I went in the vehicle was ready. My son and I test drove it where I wanted to go. Crystal baca stayed late after their normal hours so I could take the vehicle to my wife. The finance guy stayed late to. He ran through all the paper work like a pro...and Mr Magnus was Very helpful with my roughty son...I took the vehicle back a day later for a detail and a concern the massive service department jumped on it right away. Thanks! More