Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe

Quick and easy great price I just purchased a Jeep Wrangler and Marc Nussbaumer (sales) was very helpful and finance manager was very friendly . I was able to drive down to S I just purchased a Jeep Wrangler and Marc Nussbaumer (sales) was very helpful and finance manager was very friendly . I was able to drive down to Santa Fe and be finished with the whole transaction in 2 hours which is a first. I will recommend people to drive the 3 hours and shop at Lithia. More

Pleasant and not pushy. Nice to work with. Got a good deal for my trade-in and absolutely LOVE my new Jeep. Everyone was pleasant and professional. Personnel were very nice, especially Alex and Got a good deal for my trade-in and absolutely LOVE my new Jeep. Everyone was pleasant and professional. Personnel were very nice, especially Alex and Andy and Marc! Thanks, Guys! More

Truck buying made simple. Charles Archuleta and the whole sales and credit team made the purchase of my 2018 Ram 3500 effortless without any stress whatsoever. The deal was don Charles Archuleta and the whole sales and credit team made the purchase of my 2018 Ram 3500 effortless without any stress whatsoever. The deal was done so quickly that my business wasn’t negatively affected at all. More

Top notch service m a single mother, and just had a superb experience at Lithia Dodge. I am an informed buyer who did my research and purchased a pre-owned car from Cry m a single mother, and just had a superb experience at Lithia Dodge. I am an informed buyer who did my research and purchased a pre-owned car from Crystal Baca who is experienced, professional and top notch, and got a fantastic deal and great service. Their continued warranty was great too and David is a pro as well as a joy to work with. They have earned my business and I highly recommend. More

Great Team We worked with Tiffany and the team on Saturday night and they were great. We purchased a new truck and they were very flexible and helpful We worked with Tiffany and the team on Saturday night and they were great. We purchased a new truck and they were very flexible and helpful More

Love the car, not the dealer I love the vehicle I got from this dealership, BUT would not recommend buying from this dealership to anyone: when I arrived to pick up the vehicle, i I love the vehicle I got from this dealership, BUT would not recommend buying from this dealership to anyone: when I arrived to pick up the vehicle, it had about 8,000 more miles on it than the listed amount (but the price was still the same). There were numerous scratches, dents and chips all over the car that had not been mentioned over the phone (I was buying from out of town and passing through Sante Fe). Some of these issues weren't noticed until after I had bought the car- the salesman never mentioned them or pointed them out, and said the price couldn't be adjusted anyway because someone wasn't in the office that "had that power"? I was told the car was in great condition, and it wasn't. I didn't check carefully enough, and this dealership didn't shoot me straight and pretended not to have seen a cracked bumper, dented foot rails (Jeep), scratches and missing paint..... Disappointed. More

Worst Service Department Visit Based on my visit with your service department I am very displeased. My vehicle was inside of your service department for over four hours for an oil c Based on my visit with your service department I am very displeased. My vehicle was inside of your service department for over four hours for an oil change. I walk around the outside of your establishment about 90 minutes into my stay to find my vehicle parked outside and your technicians horse playing. The young blonde female states "we're getting to it" and walks away to continue her conversation on her cell phone. Keep in mind I had other appointments elsewhere that had to be cancelled the day of my visit because of you all. I head back into your lobby at this point, figured I would give your mechanics a chance but something told me to walk outside to check on the status of my vehicle about 20 minutes later. I peek around the corner and my vehicle is being worked on at this point but come to find the young female is standing underneath my vehicle playing on her cell phone, paying no attention to my vehicle for over several minutes. I continue to watch from afar just to notice the on going horseplay and no attention to my vehicle. The entire experience baffles my mind and I have been a long time customer with you all, purchased every vehicle with your dealership for many years. Later on, I get called that my vehicle is finished and the service representative states what needs to be addressed with my vehicle. Coincidence they bring up services that you all recommend that I got serviced not just but one week ago at different shop. Can I trust what you all recommend or are you all out just for the money and to rip off customers? This must be brought up to the attention of management immediately and dealt with attentively. After this visit I am truly taking into consideration to cutting off my lifetime maintenance plan with you all and taking my business elsewhere. How thorough are you mechanics with their inspections? Do they need to be supervised more often so the process can go smooth for everyone? I was not the only angry customer inside of that waiting area by the way. I cannot trust Lithia Service Department any longer. More

Don't waste your time with other dealers! Awesome customer service! It took me a couple of months for me to get the vehicle I wanted. Cory and Andy were professional, patient and maintained co Awesome customer service! It took me a couple of months for me to get the vehicle I wanted. Cory and Andy were professional, patient and maintained communication. We established a relationship of friendship and trust. More like family. I was not pressured or convinced to buy a vehicle I didn't want. Most importantly they had a positive attitude throughout for the duration. They knew my expectations and as soon as the opportunity arose, they contacted me. The final numbers were an unbelievable deal! I was sold. I completed the paperwork with Mark who was informative well organized. I give my highest recommendation to Lithia and the sales team of Cory, Andy and Mark. More

Found what I was looking for! Great personal service, no pressure. Great inventory selection. Open on Sundays which was critical in my availability, and able to seal the deal same Great personal service, no pressure. Great inventory selection. Open on Sundays which was critical in my availability, and able to seal the deal same day..! More