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Lithia Chrysler Dodge Jeep Ram FIAT of Helena - Service Center

Helena, MT

4.4
206 Reviews

206 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Helena - Service Center

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October 05, 2023

Great service love the guys and gals there. Always on top of stuff and great customer service More

by walkendog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mcabe
Oct 07, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

September 29, 2023

The dealership recently completed our first service on a new jeep. They were easy to work with, had great communication, and got our vehicle in quickly. Thanks! More

by bzanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Merrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 22, 2023

When I give Lithia a 5 star review it is only for the service department. They go above and beyond to keep the customer informed and assured. The only reason I purchased a vehicle from Lithia was due t More

by mkbuckus
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, thank you for taking the time to leave a review for us at Lithia Chrysler Dodge Jeep Ram FIAT of Helena. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2023

Second time in for the same noise they've replaced parts of two different ends of my vehicle it's still making the same noise when it accelerates they want to get it back in for a third time so they can try More

by btracy302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Merrill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilkinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (877) 361-6644 so we can work towards a resolution.

September 01, 2023

They do a great job, BUT when I picked up my jeep they said I need to get my tires rotated. I wish they would have called me and asked if they could rotate my tires while doing an oil change. Now I have t More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Merrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hello Sharon, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 30, 2023

We take our 2021 Challenger Scat Pack Widebody and the 2022 TRX here for service. They always get us in quickly and finish the services fast. Highly recommend. More

by Hemmingerranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Merrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Lithia Chrysler Dodge Jeep Ram FIAT of Helena and we hope to see you again soon!

August 24, 2023

This dealership has always provided quality work on my trucks. Their integrity is equally exceptional and fair with prices. More

by FreedomReigns406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Merrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lewis
Aug 28, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, we appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2023

Great service, everything always go's as it should. Would not hesitate to recommend, the team is fast and courteous. More

by joryb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 07, 2023

Great customer service take a while out of their way to make sure that you are taken care of. More

by tonywoodward68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Merrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Reed
Aug 10, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 05, 2023

Took my 2019 Dodge journey in because it was making a humming or buzzing noise during acceleration they told me it was the power steering pump and it needed replaced and it would take one day in the proc More

by btracy302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Merrill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilkinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (877) 361-6644 to discuss this further.

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