Lithia Chrysler Dodge Jeep Ram FIAT of Helena

Oil change Fast, answered all concerns. Made the experience very easy. Wait time was very short and waiting room was very comfortable. Everyone I came into c Fast, answered all concerns. Made the experience very easy. Wait time was very short and waiting room was very comfortable. Everyone I came into contact, was very professional. More

Lithia Service Center The people who work in the service center at Lithia are great to work with. I had my Chrysler 200 in for an oil change, tire rotation and my check eng The people who work in the service center at Lithia are great to work with. I had my Chrysler 200 in for an oil change, tire rotation and my check engine light came on so they checked that out and got that repaired also. I was given a ride home and then when it was finished they also came back to my home and picked me up and took me to the dealership so I could get my car. Thank you for your Great Service!! More

Great new building to visit for a nice expiriance!! I was very impressed with the building. They have a nice waiting room with cold drinks ready to go. Also the staff was nice and helpful. I was very impressed with the building. They have a nice waiting room with cold drinks ready to go. Also the staff was nice and helpful. More

Repair They were very good about getting me in fast without an appointment it's just to bad that they can't see to find the problem with my jeep it's been in They were very good about getting me in fast without an appointment it's just to bad that they can't see to find the problem with my jeep it's been in 3 times and about to go in again for the same problem starting to think I got sold a lemon More

Service vehicles in on time friendly short turn around everything great did everything that was requested went over the vehicle check list provided ride great vehicles in on time friendly short turn around everything great did everything that was requested went over the vehicle check list provided ride great driver no problems More

Service Josh is usually who I deal with and does an outstanding job of working with our schedule to get our vehicles in for service. He also let's us know wh Josh is usually who I deal with and does an outstanding job of working with our schedule to get our vehicles in for service. He also let's us know what is a priority on the vehicles as far as needing air filters and things of that nature. You guys need a popcorn machine though, it's holding me back from giving you a 5 star rating. More

Jessica was AWESOME Jessica was very helpful and listened to what both my fiancé and I wanted. She was energetic and easy to talk to. Overall pleased with our dealing wi Jessica was very helpful and listened to what both my fiancé and I wanted. She was energetic and easy to talk to. Overall pleased with our dealing with her. My concern was not with Jessica but the overall trade in value given to me. I understand that I came into the deal with an upside down loan, but I was clear that I didn't want to go over a payment of $600.00. I had to come back in and renegotiate the price as it was $100.00 over what I initially wanted to pay. So what I would say in the future is that to keep a person that you want to say positive things about, be careful to listen to what they are saying, because if they say that they don't want a payment over a certain number, they are saying that for a reason. I feel better about the deal once we adjusted the payment to something I could afford. Make sense? I got hammered on the last deal I had with you, and lost a lot of money. That is my fault, because I should have backed out of the deal and kept my truck that I had. Just need to be honest. All that has NOTHING to do with Jessica, who got us both into vehicles we love. But I also know that the Chrysler I traded in sold this past weekend and I also know what it was sold for. Have a good day. Robert More

New ram 1500 Kenny did a great job finding my family that truck of our dreams. Kenny asked what features we wanted in a truck and was able to pull from inventory Kenny did a great job finding my family that truck of our dreams. Kenny asked what features we wanted in a truck and was able to pull from inventory that wasn't in Helena at that time. It was a great overall experience. More

Poor customer service from the Service/Maintenance departmen I am a fleet manager for a non-profit who manages the fleet card services for a small fleet statewide. Attempting to pay for maintenance with our Wri I am a fleet manager for a non-profit who manages the fleet card services for a small fleet statewide. Attempting to pay for maintenance with our Wright Express cards has been a nightmare with this dealership. I will inform my all of my drivers and vehicle managers not to use get any maintenance or repairs done at ANY Lithia dealership. It would have been easier to transport this last vehicle down to Bozeman for maintenance. I always get world-class service from Billion. More

New ram 3500 Very pleased with my experience. Excellent customer service. Did take an extra day to get my truck and their was a lack of returning phone calls I had Very pleased with my experience. Excellent customer service. Did take an extra day to get my truck and their was a lack of returning phone calls I had with questions about my new truck. More