Lithia Chrysler Dodge Jeep Ram FIAT of Helena

Service vehicles in on time friendly short turn around everything great did everything that was requested went over the vehicle check list provided ride great vehicles in on time friendly short turn around everything great did everything that was requested went over the vehicle check list provided ride great driver no problems More

Service Josh is usually who I deal with and does an outstanding job of working with our schedule to get our vehicles in for service. He also let's us know wh Josh is usually who I deal with and does an outstanding job of working with our schedule to get our vehicles in for service. He also let's us know what is a priority on the vehicles as far as needing air filters and things of that nature. You guys need a popcorn machine though, it's holding me back from giving you a 5 star rating. More

Jessica was AWESOME Jessica was very helpful and listened to what both my fiancé and I wanted. She was energetic and easy to talk to. Overall pleased with our dealing wi Jessica was very helpful and listened to what both my fiancé and I wanted. She was energetic and easy to talk to. Overall pleased with our dealing with her. My concern was not with Jessica but the overall trade in value given to me. I understand that I came into the deal with an upside down loan, but I was clear that I didn't want to go over a payment of $600.00. I had to come back in and renegotiate the price as it was $100.00 over what I initially wanted to pay. So what I would say in the future is that to keep a person that you want to say positive things about, be careful to listen to what they are saying, because if they say that they don't want a payment over a certain number, they are saying that for a reason. I feel better about the deal once we adjusted the payment to something I could afford. Make sense? I got hammered on the last deal I had with you, and lost a lot of money. That is my fault, because I should have backed out of the deal and kept my truck that I had. Just need to be honest. All that has NOTHING to do with Jessica, who got us both into vehicles we love. But I also know that the Chrysler I traded in sold this past weekend and I also know what it was sold for. Have a good day. Robert More

New ram 1500 Kenny did a great job finding my family that truck of our dreams. Kenny asked what features we wanted in a truck and was able to pull from inventory Kenny did a great job finding my family that truck of our dreams. Kenny asked what features we wanted in a truck and was able to pull from inventory that wasn't in Helena at that time. It was a great overall experience. More

Poor customer service from the Service/Maintenance departmen I am a fleet manager for a non-profit who manages the fleet card services for a small fleet statewide. Attempting to pay for maintenance with our Wri I am a fleet manager for a non-profit who manages the fleet card services for a small fleet statewide. Attempting to pay for maintenance with our Wright Express cards has been a nightmare with this dealership. I will inform my all of my drivers and vehicle managers not to use get any maintenance or repairs done at ANY Lithia dealership. It would have been easier to transport this last vehicle down to Bozeman for maintenance. I always get world-class service from Billion. More

New ram 3500 Very pleased with my experience. Excellent customer service. Did take an extra day to get my truck and their was a lack of returning phone calls I had Very pleased with my experience. Excellent customer service. Did take an extra day to get my truck and their was a lack of returning phone calls I had with questions about my new truck. More

Service attitude made the difference On vacation, new ( 1081 miles ) Cherokee developed overheating problem and had to be towed of highway - two dealers in Salt Lake could not fix. Towed On vacation, new ( 1081 miles ) Cherokee developed overheating problem and had to be towed of highway - two dealers in Salt Lake could not fix. Towed Cherokee behind my motor home to Helena. Service manager Tim heard my issue. He immediately committed to me I would not leave Lithia Jeep until he and I had confidence the Cherokee would not let me down on our trip to British Columbia. When someone says that to you they are taking accountability for the outcome, a rare thing these days. Tim, George, and Levi were good to their word. We are now in British Columbia. Give Lithia Jeep in Helena serious consideration - the personnel I met were sincere, honest, and met their commitment - that's saying allot today. More

Exceptional. My experience in both buying a new vehicle at this dealership and experiencing their service department, I can only say rates them an A+. Professiona My experience in both buying a new vehicle at this dealership and experiencing their service department, I can only say rates them an A+. Professional, to the point sales and very efficient service. Added bonus, quick turn around. More

Good customer relationship The service tech took care the oil change. When done he came and notified me. Also tells you if need any followup. Also offers any deals associate wit The service tech took care the oil change. When done he came and notified me. Also tells you if need any followup. Also offers any deals associate with any oil change. More

Excellent Sales Support Jake made my buying experience easy and enjoyable. In fact all of the people at this dealership are very pleasant to my husband an I whenever we come Jake made my buying experience easy and enjoyable. In fact all of the people at this dealership are very pleasant to my husband an I whenever we come in for service as well. I have bought other cars from this dealership and will again in the future. More