Lithia Chrysler Dodge Jeep Ram FIAT of Helena
Helena, MT
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no thanks I will not write a review not today or ever. you create a time sink. please don't use this information gathering device. or make it optional. If not this will be the last time not today or ever. you create a time sink. please don't use this information gathering device. or make it optional. If not this will be the last time you hear from me. Sorry More
Great Tawnya went above and beyond to fit us in the right vehicles. She took the time needed to examine all options and set us up with the vehicles to meet Tawnya went above and beyond to fit us in the right vehicles. She took the time needed to examine all options and set us up with the vehicles to meet our needs. Thanks Mike McGady More
Great service ! Always ! We always go here , and they have never failed us !!! Outstanding service !! We have been several times for recalls . Never keep us waiting . We eithe We always go here , and they have never failed us !!! Outstanding service !! We have been several times for recalls . Never keep us waiting . We either drop it off , or wait . More
Good, Quick Service. Our salesperson, Christian Rupp, offered excellent guidance and support. He has been quite good in follow-up matters. The dealership was bright, clean Our salesperson, Christian Rupp, offered excellent guidance and support. He has been quite good in follow-up matters. The dealership was bright, clean, and welcoming with a full selection of SUV's, truck, and cars. More
great people and service My 2016 Ram diesel water pump went bad on a saturaday afternoon. Called the and spoke with Josh and said get it here by 3:30 and he could have it fi My 2016 Ram diesel water pump went bad on a saturaday afternoon. Called the and spoke with Josh and said get it here by 3:30 and he could have it fixed that afternoon. He was very friendly on the phone and in person. The mechanic {James}, who was also very friendly and courteous; had me going in about an hour. I am so thankful for them. I am from North Mississippi and was traveling through with my RV, but I would definitely use them to provide all my service needs if I lived in Helena,MT. Even bought my weather tech floor mats while I was there. More
Great Service Service was done well, employees friendly. Everything is as normal when I bring my vehicle in, no complaints. Thanks Tony Bickel for your profession Service was done well, employees friendly. Everything is as normal when I bring my vehicle in, no complaints. Thanks Tony Bickel for your professionalism... I’ll be back! More
Short appointment for cruise recall Josh always is great to deal with. Always welcomes me and has car ready when promised. . Also dealt with John, who was very friendly and had my detai Josh always is great to deal with. Always welcomes me and has car ready when promised. . Also dealt with John, who was very friendly and had my details ready More
Experience with Recall Item and Josh Merrill Service Advisor I was notified that there was a recall on my truck and I made an appointment to get it taken care of. I had 45 minutes before I had to leave for a I was notified that there was a recall on my truck and I made an appointment to get it taken care of. I had 45 minutes before I had to leave for another appointment, and I was going to ask for a ride because usually it takes longer than I had planned at a dealership. Josh said that he could have me out of there in 30 minutes. I was skeptical but said ok. And he delivered. I was able to get out of there well within the time that I needed to, as he promised. That means a lot to me, because my time means a lot to me. He also seemed genuine and honestly wanted to help me have a good experience with them. This is appreciated more than you know. Thank you for a GREAT experience Josh!!!! Robert Clark More
Cruise control recall The cruise control now works totally different than before. It used to maintain set speed going down hill but now allows speed to increase as much as The cruise control now works totally different than before. It used to maintain set speed going down hill but now allows speed to increase as much as 10-12 mph over set speed. Not happy about that at all. More
Excellent Customer Service This is the 2nd vehicle we have purchased from this dealership in the past 2 years, and will continue to purchase from them for years to come. The cus This is the 2nd vehicle we have purchased from this dealership in the past 2 years, and will continue to purchase from them for years to come. The customer service is hands down the best we have experienced anywhere. When we realized the air conditioning in our brand new Jeep was not functioning, they were quick to remedy the situation and even went as far as to provide me a vehicle to drive while the parts needed were ordered. We also noticed a small dent in our Jeep, and they have scheduled someone to get that fixed. Even with these mishaps, the communication from the sales team has been top notch. Highly recommend! More