Lithia Chrysler Dodge Jeep Ram FIAT of Helena

I purchase a 2018 Jeep Cherokee and it came with a broken windshield I didn't know about and now I need to replace a CV Axle! I was not told about the windshield and it was delivered to me like that. Now t windshield I didn't know about and now I need to replace a CV Axle! I was not told about the windshield and it was delivered to me like that. Now the dealership is not getting back to me about it?! I,m not recommending this dealership to anyone; I will tell the customers about what happened to me on the above mentioned! Rhea Morgan More

The folks at lithia jeep in Helena Montana are always very helpful and professional. Ryan was my service advisor he got me in and out in a timely fashion. very helpful and professional. Ryan was my service advisor he got me in and out in a timely fashion. More

Service was great ,Brought my vehicle in for a recall and I was able to pick it up a few hours later. I was called when the work was done. I was able to pick it up a few hours later. I was called when the work was done. More

Really reached out for us to get us our vehicle! Great customer service for us. Great customer service for us. More

Service was great ,Brought my vehicle in for a recall and I was able to pick it up a few hours later. I was called when the work was completed . 100% hassle free I was able to pick it up a few hours later. I was called when the work was completed . 100% hassle free More

This is a really good dealership. I've bought at least 11 vehicles there, and although nobody is perfect, they've always treated me well. I don't always get the best deals that I co I've bought at least 11 vehicles there, and although nobody is perfect, they've always treated me well. I don't always get the best deals that I could somewhere else, but it's important for me to stay local so I'll pay a little more if need be. The service department has also done a good job over the years. Always helpful, always friendly, and I can always get a shuttle ride to/from work if I need it. More

I brought in a vehicle I had purchased from them, and asked them to check 4 things. After having the vehicle worked on, they came back and told me nothing was wrong with 4 areas of concern, but when I g asked them to check 4 things. After having the vehicle worked on, they came back and told me nothing was wrong with 4 areas of concern, but when I got the bill, I thought it was very high, especially since nothing was fixed.. I have full warranty on the vehicle, but even if I didn't, they didn't fix anything, so why the high bill? Turns out, the dealership charges $175/hour for service!!!! $175/hour??? That is an unbelievably high amount!!!! Could you imagine how high the bill would be if they actually had to fix something??? And if the owner didn't have a warranty so they had to pay for the part too??? It would have been a month's salary for me, just to have a few parts fixed. There are not many services in the business world that get away with charging that kind of labor fee. This dealership has priced itself out of my economic range. I will definitely be taking me business elsewhere, and I will be encouraging all of my friends to do the same. More

Great service rep (Chris) ! Easy to make an appt for recall, and a good wait room! Easy to make an appt for recall, and a good wait room! More

Good service. On-line check in to schedule the oil change worked good. Service was done quickly. On-line check in to schedule the oil change worked good. Service was done quickly. More

Everyone was very helpful and friendly. They made the whole experience very quick and easy. They made the whole experience very quick and easy. More