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Lithia Chrysler Dodge Jeep Ram FIAT of Helena

Helena, MT

4.4
391 Reviews

3401 US-12 E

Helena, MT

59601

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Showing 391 reviews

July 07, 2023

Awesome customer service and attention to detail in all areas! I always recommend Lithia Chrysler Dodge Jeep Ram FIAT of Helena to all of my friends and associated. Amazing service department. Thank you More

by icurnme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard.
Jul 10, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 06, 2023

Service spent more time complaining about how much they went out of their way for us then actually communicating the status of our repair. They only called us after we left multiple messages for status. More

by Vacation plans ruined
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Jul 11, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (877) 361-6644 at your earliest convenience to discuss how we can turn this experience into a positive one.

July 01, 2023

Howard always makes sure our vehicles are running great, and the drivers are so nice. Thank you Woody! More

by Shantonywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody, Howard, Joshua Merrill, Brian Wilkinson
Jul 04, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lithia Chrysler Dodge Jeep Ram FIAT of Helena! We are always more than happy to assist you if anything else comes up. Take care!

June 30, 2023

Matt was easy to deal with. I provided my minimum specifications and explained that my Wrangler purchase was not a "need". Within days he found several vehicles that met my req More

by no_cash_to_fly
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt O'Dell
Jul 04, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hello, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

June 27, 2023

Great service, great people, super friendly. Very knowledgeable as well. I would recommend any to shop with them More

by tommycrom
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert House
Jun 29, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lithia Chrysler Dodge Jeep Ram FIAT of Helena! If you have any further questions, please give us a call. We're always happy to help!

June 24, 2023

I love my new Ram. The agents were easy going, professional and made the process smooth. More

by starnelson1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jory, Deejay Poynter, Jori and Tristan M
Jun 28, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

First off, let me say what a wonderful group of people work at this dealership I live in Camano Island, WA and travel through MT. on a frequent basis. This is the second time I have had vehicle issues w More

by yukonjack343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Ryan
Jun 21, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lithia Chrysler Dodge Jeep Ram FIAT of Helena. We are always more than happy to assist you if anything else comes up. Take care!

Jun 21, 2023 -

yukonjack343 responded

Thanks again for getting me on the road in a timely manner and for the friendliness of your employees. You guys do/did a great job.

June 15, 2023

STILL WAITING FOR MY PAPER WORK 40 DAY IS OUT CANT GET PLATES WENT IN TO DEAL IN BILLING MONT FOR CHECK EGINE LIGHT THEY WOULD NOT HELP ME AT ALL I WILL NOT BUY FROM LITHIA AGAIN AND WILL NOY GO BACK More

by PalinRandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
KASEY
Jun 20, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (877) 361-6644 so we can work towards a resolution. We look forward to hearing from you.

June 10, 2023

Roman was a great salesman and made it really easy to buy a vehicle. Definitely would recommend him to friends and family. More

by Kristin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman
Jun 12, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi Kristin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2023

I have known and dealt with Howard for many years. He is the best service manager ever! Although I purchased my Suburban from Lithia Chevrolet in Helena, I would not go anywhere other than to Lithia More

by indismum1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard
Jun 12, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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