Lithia Chrysler Dodge Jeep Ram FIAT of Helena
Helena, MT
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Awesome customer service and attention to detail in all areas! I always recommend Lithia Chrysler Dodge Jeep Ram FIAT of Helena to all of my friends and associated. Amazing service department. Thank you areas! I always recommend Lithia Chrysler Dodge Jeep Ram FIAT of Helena to all of my friends and associated. Amazing service department. Thank you for all of the effort! More
Service spent more time complaining about how much they went out of their way for us then actually communicating the status of our repair. They only called us after we left multiple messages for status. went out of their way for us then actually communicating the status of our repair. They only called us after we left multiple messages for status. Then when we finally got to return home from vacation, had to take van back to a local dealership to fix Lithia's repairs. I put off writing this review because if you can't say anything nice..... More
Matt was easy to deal with. I provided my minimum specifications and explained that my Wrangler purchase was not a "need". Within days he found several vehicles that met my req I provided my minimum specifications and explained that my Wrangler purchase was not a "need". Within days he found several vehicles that met my requirements. So far, so good. More
First off, let me say what a wonderful group of people work at this dealership I live in Camano Island, WA and travel through MT. on a frequent basis. This is the second time I have had vehicle issues w work at this dealership I live in Camano Island, WA and travel through MT. on a frequent basis. This is the second time I have had vehicle issues where my truck had to be towed into Lithia after hours. Chris, my service provider was absolutely outstanding in getting my truck in quickly and communicating with me what was wrong, time involved in fixing it and price. Ryan was excellent in coordinating between myself and Chris. Both understood I was stuck away from home and was in a bind. I think so highly of this dealership/employees that the next Ram truck I purchase will be from them, even though I have to drive 650 miles from my home. I wish more businesses were as customer oriented as Lithia and its' employees. To summarize, Lithia, Chris and Ryan are what every dealership should strive to be. Kudo's to them More
STILL WAITING FOR MY PAPER WORK 40 DAY IS OUT CANT GET PLATES WENT IN TO DEAL IN BILLING MONT FOR CHECK EGINE LIGHT THEY WOULD NOT HELP ME AT ALL I WILL NOT BUY FROM LITHIA AGAIN AND WILL NOY GO BACK PLATES WENT IN TO DEAL IN BILLING MONT FOR CHECK EGINE LIGHT THEY WOULD NOT HELP ME AT ALL I WILL NOT BUY FROM LITHIA AGAIN AND WILL NOY GO BACK More
I have known and dealt with Howard for many years. He is the best service manager ever! Although I purchased my Suburban from Lithia Chevrolet in Helena, I would not go anywhere other than to Lithia He is the best service manager ever! Although I purchased my Suburban from Lithia Chevrolet in Helena, I would not go anywhere other than to Lithia Chrysler for my oil changes because of Howard! More