Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station

If you're looking for an honest and helpful dealership in the Chrysler line of products, this is YOUR dealership to come to. We drove from the Houston area just to make a purchase based on the helpfulness of the Chrysler line of products, this is YOUR dealership to come to. We drove from the Houston area just to make a purchase based on the helpfulness of our sales person, Gene Holiday. More

As a potential customer, take my advice with a grain of salt as I am livid from my experience at this dealership, but I hope you may look elsewhere after my short visit and much longer crappy effect Lithia salt as I am livid from my experience at this dealership, but I hope you may look elsewhere after my short visit and much longer crappy effect Lithia had on my day. TLDR: After viewing a vehicle in stock for over a week on CarFax, having informed the office of my detour through town, having a 5 hour notice of my visit, and followed by a 20 minute scavenger hunt in the lot, I learned the vehicle cannot be sold. This incompetence and lack of customer courtesy may also be your experience, much longer than a sour day. I called Lithia of Bryan hoping to purchase a vehicle same day and informed them I would be driving through town specifically to view, drive and likely purchase a truck. With a 4.5 hour advanced notice and being told of my "4:30pm" appointment, I detoured from the fastest route to my destination tacking on 2 hours with hopes of a new truck. That was DEFINITELY not the case. I arrived and was not greeted by anyone with my appointment. It was Sonny, a friendly sales representative. He was nice but was not informed of my "appointment." No truck pulled up as I was promised and nobody awaiting my arrival. I was then given an involuntary tour around the lot since the vehicle couldn't be found. After what must have been 20 minutes, I was shown the subject car, and Sonny broke the news that I couldn't purchase the vehicle due to an open recall. WOW, the best news a customer can receive when they held the vehicle out as purchasable through online avenues and treated me as a potential customer to take it off their lot! If their internal systems are bad regarding stocked vehicles, their customer service lacked actual appointments, promises were not held, and a shrug for an "I'm sorry for wasting your time, money and effort" is what Lithia Chrysler Dodge of Bryan/College Station did to me, I cannot IMAGINE what you as a new customer will give to YOU. If you make the bad choice of going here, at least go find Sonny Easley. It's the only person who gave a ****. More

We LOVE our new truck! Coy and Doug helped us out and got us exactly what we wanted! And they helped us make the purchasing process smooth and fast. got us exactly what we wanted! And they helped us make the purchasing process smooth and fast. More

Gene really went above and beyond for me! He ensured i got everything and more than what i wanted and asked for! the whole experience was the smoothest i could’ve even imagined and i wouldn’t have wanted got everything and more than what i wanted and asked for! the whole experience was the smoothest i could’ve even imagined and i wouldn’t have wanted help from anyone else. he was just as excited as i was about my car and that’s how i knew i was with the right guy!! More

Awesome. Best vehicle purchase I have ever experienced. Gene is the man! Found me the car I have been searching for, got it transported, and was very professional and communicative the entire time. Thank y Gene is the man! Found me the car I have been searching for, got it transported, and was very professional and communicative the entire time. Thank you!! More

Best salesman I’ve ever worked with. He was very helpful with any question we had and got us in the perfect vehicle! Thank you! with any question we had and got us in the perfect vehicle! Thank you! More

I had a great experience and would recommend Lithia Dodge Ram Jeep Chrysler in Bryan, TX to anyone. Coy and Doug made my truck buying experience very pleasant and easy. Ram Jeep Chrysler in Bryan, TX to anyone. Coy and Doug made my truck buying experience very pleasant and easy. More

Had a great experience. Sonny Easley was great to deal with. Very smooth process. He went out of his way to make sure I was satisfied. with. Very smooth process. He went out of his way to make sure I was satisfied. More

Chloe was amazing and very helpful. She was extremely knowledgeable and helped me make a decision on what car to purchase. I will be referring anyone that wants a new vehicle to her!!! knowledgeable and helped me make a decision on what car to purchase. I will be referring anyone that wants a new vehicle to her!!! More

The staff was very friendly and accommodating without being pushy. They allowed me every opportunity to view the vehicle and answered all of my questions to the best of their ability which ensured confi being pushy. They allowed me every opportunity to view the vehicle and answered all of my questions to the best of their ability which ensured confidence in making the purchase. More