Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station

Quick and easy Murray was helpful in finding just the perfect car for us and our budget. We don't necessarily have the easiest task of getting approved or meeting my Murray was helpful in finding just the perfect car for us and our budget. We don't necessarily have the easiest task of getting approved or meeting my husbands final approval, but Murray got it all accomplished quickly and in a way that made the experience fun and enjoyable! The way a car buying experience should be! More

A Better Version of a Dream Come Through I had started researching jeeps several weeks ago and based on the prices I had seen on brand new jeeps, I decided I was going to be unable to purchas I had started researching jeeps several weeks ago and based on the prices I had seen on brand new jeeps, I decided I was going to be unable to purchase one. So I started looking at used jeeps and I loved the fact that Jeeps maintained their value years and many miles later. I went to Lithia, connected with Murray and many hours later with TONS of effort from Lithia...I walked out of Lithia with a brand new Jeep. They were thorough and really worked with every single aspect I had for my budget, so grateful. I am a lifelong fan of Jeep and Lithia....thanks guys. More

Excellent I have delt with mr.Rizz . And a sales associate. Mr.Jabrel. And have been treated with good service. I've been dealing with the Dealership for about I have delt with mr.Rizz . And a sales associate. Mr.Jabrel. And have been treated with good service. I've been dealing with the Dealership for about 3 Year's now. And I have to say I'm a very satisfying customer. More

Pathetic in every way-long but worth reading For starters the service drive at this place (if you could call it that) is a joke. You pull up to a relatively small drive way in front of one roll u For starters the service drive at this place (if you could call it that) is a joke. You pull up to a relatively small drive way in front of one roll up door. The area is usually jammed with traffic. Inside are some small shoddy looking plywood shacks with sliding glass doors. That's where you might find a service writer. It looks like a place where you would trade scrap iron or pickup junk parts. Apparently they have no interest in investing in a decent reception area. All of the other dealerships in this area have modern hotel style areas for service check in. If the appearance was all that was wrong I would be ok but the appearance of the place matches what you get for service. My wife brought her new RAM 1500 in for a water leak. Let me mention we purchased the truck new at this same dealership. The trucks headliner would be soaked after every rain. it was stained from this constant soaking. The truck only had 5000 miles on it. We took it in and a service writer looked at it. He said he would have to take picture and get a headliner approved. OK no problem with that. Weeks later and we never receive a phone call. After my wife calls them a half dozen times or so they finally tell her to bring it in. She does. It stays there all day and she never receives a call. Attempts to reach anyone about the status are futile. We finally just go to the dealership at 5:30PM. We can't find our service writer. We finally go to the cashier window. The woman had no paperwork or information on our vehicle. She disappeared for about 5 minutes and said the truck was ready but she has no paperwork. She has no idea what or if anything was repaired. She only knows that the truck is outside somewhere with the keys in it. We found the truck and left. It could have been stolen the way it was left there. The next day after several phone calls by my wife she finds out from someone there that a airbag safety recall was performed and the gasket on third brake lamp was replaced to fix the water leak. They also told her a headliner was on back order. We received paperwork for the visit about four weeks later. The paperwork had no mention of the back ordered headliner. My wife made several calls over the next few weeks. It was hard to get anyone or a response. It seems the headliner is on intergalactic back order. We have never received a call back about this part on order. It has been many months now. Another thing we still have the water leak. I would say they didn't do a leak test at all. This people simple don't communicate, reciprocate or care. More

Great experience, Have bought three cars, from here love their, service dept , Riz ,and all people in service are great,always ,go up and beyond service. Have bought three cars, from here love their, service dept , Riz ,and all people in service are great,always ,go up and beyond service. More

Customer service non existant Brought in car for window malfunctioning. Initial try to repair took 2 weeks and $400 brought car home and within an hour car was malfunctioning again Brought in car for window malfunctioning. Initial try to repair took 2 weeks and $400 brought car home and within an hour car was malfunctioning again. Another week in shop came home to same problem. After a total of 6 weeks sitting at their facility brought car home today to same result. If you are unable to do your job consult someone smarter apparently not their policy. More

Great group of people I bought my second brand new car from here. Everyone was helpful as I was trying to get to work. Murray took care of details to move the process along I bought my second brand new car from here. Everyone was helpful as I was trying to get to work. Murray took care of details to move the process along. Great car buying experience! More

Allen is an awesome salesman I recently purchased a vehicle from Lithia and I was amazed and the friendliness and professionalism of this young man. He truly cares for his custome I recently purchased a vehicle from Lithia and I was amazed and the friendliness and professionalism of this young man. He truly cares for his customers. Although car sales normally seem like hustling and haggling I felt like Allen was on my side. He worked hard to find the vehicle that for my need at a payment I was comfortable with. Thanks Allen you are amazing at what you do. More

They lost my keys and didn't bother telling me Service dept lost my key ring and didn't bother telling me. I drove all the way home because the porter had it running so when I get home I have no ho Service dept lost my key ring and didn't bother telling me. I drove all the way home because the porter had it running so when I get home I have no house keys. Even when I went back they denied losing them. I have received two calls wanting me to trade in the truck and zero calls for addressing losing my keys. I won't be back for service and xxxx sure will never buy a truck from here. More

cant go wrong with murray I've dealt with alot of salesmen and arthur murray was very professional and was able to get me a better deal and vehicle so definitely dont be afrai I've dealt with alot of salesmen and arthur murray was very professional and was able to get me a better deal and vehicle so definitely dont be afraid to buy your next vehicle at lithia dodge and ask for murray More