Lithia Chrysler Dodge Jeep RAM of Bend

ASHLEY KNOWS HER STUFF! ! She cared about my needs and put them first! Will only go to Ashley anytime I need help with a car! ! She cared about my needs and put them first! Will only go to Ashley anytime I need help with a car! More

I had a wonderful experience with my recent vehicle purchase. The salesperson, Carson Obermire was extremely kind, helpful, and knowledgeable! purchase. The salesperson, Carson Obermire was extremely kind, helpful, and knowledgeable! More

Ashley is a great salesperson to work with who listened to my wants and needs. to my wants and needs. More

Excellent service and helpful employees. Helped me find the perfect vehicle. Recommend and will continue to come here Helped me find the perfect vehicle. Recommend and will continue to come here More

The worst dealership WE have ever experienced! ! The finance manager is the biggest slim ball, EVER!! The GM of the Bend dealership must be his twin brother, ! The finance manager is the biggest slim ball, EVER!! The GM of the Bend dealership must be his twin brother, More

Horrible customer service. Service depart is a nightmare. Assistance manager is rude. I will not purchase from this dealership again. Assistance manager is rude. I will not purchase from this dealership again. More

Customer service is terrible. Every step of purchasing a vehicle has been a rough process. Was advised needed a co-signer. The co-signer was set up as buyer. When discussed advised it doesn’t matter. I wa vehicle has been a rough process. Was advised needed a co-signer. The co-signer was set up as buyer. When discussed advised it doesn’t matter. I was told the small details needing repaired would be done. To bring it in the following week. Brought truck in to be told by service department they couldn’t make repairs until January (in mid November). Brought truck back in and now being told repairs are at my expense.Sales manager became verbally abusive and got into my face attempting to intimidate me into seeing things his way. Every person dealt with from finance to general manager to service department are awful. If I was able to return the truck and go elsewhere I would. Will NEVER do business with Lithia again and suggest to everyone in search of a vehicle to go anywhere but Lithia. More

Service Department is rude when asked detailed questions about the service they did on the customer's vehicle and where it is written down on the paperwork. Almost feels like a burden to be there. When I p about the service they did on the customer's vehicle and where it is written down on the paperwork. Almost feels like a burden to be there. When I picked up my truck I got told to wait til my truck is pulled forward to the door after I said I will get it from the parking lot because I saw where it was parked and checked it out before I went into the building. The lady literally walked away from me with my keys after my request to get my own vehicle without saying one word, then sat in the truck for 3, 4 minutes to check her PHONE before pulling it forward. Absolutely unacceptable to treat customers like that & to hang out in customers vehicles !! More

Bad experience for my parents, didn’t get the car they thought they were getting. thought they were getting. More

Don't recommend them truck was sold before my appointment time and the sales person didn't have the commen courtesy to call or text me , nor to be there when I did arrive at our meeting time and the sales person didn't have the commen courtesy to call or text me , nor to be there when I did arrive at our meeting More