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Lithia Chrysler Dodge Jeep RAM of Bend

Bend, OR

3.0
139 Reviews

1865 US 20

Bend, OR

97701

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Showing 139 reviews

April 06, 2022

About 16 months ago I had my 13 durango in for ticking noise. This was diagnosed as an bad cam and lifter. Come to find out there was metal pieces on the oil control valve screen which according to fca th More

by Dan chapin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mckayla
Apr 08, 2022 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

Dan, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Regards, Lithia Chrysler Dodge Jeep Ram Team

Apr 09, 2022 -

Dan chapin responded

Sorry it was septemper 4th 2020 on the receipt with invoice #53433 and tag#tq1304 and at that time my adviser was quentin. My last experience there was with macayla and it was subpar to say the least. I was trying to get diagnostics on why i still had lifter/top end noise, as per what i was told by an exhaust shop as well as another, and when i received the word from her that the recomended service was to do the lifters and cam again without properly diagnosing the job first by removing the intake and inspecting, i felt like i lost a lot of trust for the services ive received and the money i've spent there over the years. I really hope we can work together to figure out a solution for to this.

March 18, 2022

Alex was exceptional in helping me through my trade in process. I've never had such an easy or low stress experience at a dealership. Not only did he speak with me honestly, but he also brought things to More

by Jeramiah.cutshall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex cruz
Mar 23, 2022 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, Lithia Chrysler Dodge Jeep Ram Team

March 16, 2022

I’ve purchased several cars at a variety of dealerships and my experience at Lithia ranks among the highest in overall professionalism, service and care. More

by Vicmill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodger Hayes
Mar 21, 2022 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Regards, Lithia Chrysler Dodge Jeep Ram Team

March 15, 2022

Great experience! ! Brahm was super helpful and knowledgeable for someone who was new to getting a truck. I had tons of questions, but he helped me pick out the perfect More

by Scottie Pippen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brahm
Mar 18, 2022 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Lithia Chrysler Dodge Jeep Ram Team

March 14, 2022

Ashley is a wonderful sales professional. She gave me her full undivided attention and was very direct which I appreciate. I will 100% return for my next purchase. More

by Caleb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Mar 17, 2022 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, Lithia Chrysler Dodge Jeep Ram Team

March 14, 2022

Roger and Shannon are great to work and always have what's in your best interest in mind. More

by angelswhilesleeping
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger and Shannon
Mar 17, 2022 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Regards, Lithia Chrysler Dodge Jeep Ram Team

March 14, 2022

Jose Cruz was very knowledgeable and helped us find the vehicle we wanted with the financing that worked for us. I will recommend him and your dealership to friends and family. More

by fueler261
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
Mar 17, 2022 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Lithia Chrysler Dodge Jeep Ram Team

March 13, 2022

Excellent service and reasonable prices are a rare combination. You’ll find it at this dealership. More

by Jpkozak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Long
Mar 16, 2022 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

Thank you for this amazing review! We really appreciate your business. Regards, Lithia Chrysler Dodge Jeep Ram Team

March 12, 2022

Ashley and Carson both helped me out so much, I recommend them to anyone looking to get into a new car!! They are both very knowledgeable. More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley, carson
Mar 16, 2022 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Regards, Lithia Chrysler Dodge Jeep Ram Team

March 11, 2022

Alex was beyond helpful. He answered all my questions. He provided great feedback regarding my needs. He went above and beyond. He made this experience so much easier. More

by beca01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Mar 16, 2022 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, Lithia Chrysler Dodge Jeep Ram Team