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Lithia Chrysler Dodge Jeep RAM of Bend

Bend, OR

3.0
139 Reviews

1865 US 20

Bend, OR

97701

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Showing 139 reviews

October 20, 2024

Best experience buying a car that I have had! Front door delivery, Not all dealerships are created equal. This one goes above and beyond. More

by Christina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew, Flynn
Oct 21, 2024 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

Hi Christina, we're delighted to hear that your experience with Lithia Chrysler Dodge Jeep Ram of Bend was exceptional! Thank you for recognizing our efforts to go above and beyond. Enjoy your new car! See you next time!

October 16, 2024

Excellent experience in both sales and in the finance department. My salesmen took the time to explain every feature of my new Gladiator and I received a great interest rate in the finance office. Al More

by gary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, Shannon
Oct 16, 2024 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

Gary, we're delighted to hear that Scott and Shannon made your experience at Lithia Chrysler Dodge Jeep Ram of Bend smooth and informative. Enjoy every feature of your new Gladiator!

August 18, 2024

If you are in the market for a new ride I highly recommend you ask for Sales Manager Eric Kelly. He worked very hard to get a good deal for us. He even offered to bring it to us and pick up our trad More

by jractrucking4404
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kelly
Aug 20, 2024 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

Thank you for the glowing recommendation! We're delighted to hear that Eric Kelly provided such exceptional service at Lithia Chrysler Dodge Jeep Ram of Bend. Your kind words mean a lot, and we're glad he made your experience so positive. Until next time, enjoy your new ride!

August 04, 2024

Worst experience of my life. Took them to court for failing to provide license plate information to the DOL after waiting 10 months from purchase date. Manager Matt is rude, and More

by Casey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt
Aug 06, 2024 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

Casey, I'm truly sorry to hear about your experience. This is not the level of service we strive for and I apologize for any frustration caused. If you're open to discussing this further, please reach out at your convenience. Thank you, Matthew Paden - Sales Manager - 541-678-6900

June 14, 2024

David Moore and the entire staff did an outstanding job of getting me into a great rig! They worked hard, and were nothing but positive, helpful, humorous, and kind. I will be going back to Lithia of Bend More

by Gregshannon0810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Moore
Jun 14, 2024 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

Greg, we're delighted to hear that David and the team at Lithia Chrysler Dodge Jeep Ram of Bend provided such a positive experience. Thanks for choosing us for your vehicle needs!

March 27, 2024

I wasted a whole day waiting for the service department to do a simple job on my Ram. Appointment made a week in advance. Had the truck dropped off by 10:30am. Told Ethan at the front desk it was not an More

by NB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan
Mar 27, 2024 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience further and work towards a resolution. Regards, Lithia Chrysler Dodge Jeep Ram Team

October 31, 2023

I have had a wonderful experience at Lithia Chrysler Dodge Jeep RAM in Bend. Logan Warr and the dealership managers went above and beyond to create value and satisfaction with my car purchase. I highl More

by Arlene
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Logan Warr
Nov 01, 2023 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

Thank you for your wonderful feedback, Arlene. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Regards, Lithia Chrysler Dodge Jeep Ram Team

August 21, 2023

Disappointing experiences with both salesman & service dept. personnel. In June of this yr., opted to travel here, in Bend, rather than dealer in Gresham to look at vehicle saw online & liked. Found out More

by patal
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott, Shannon, Joanna
Aug 22, 2023 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Regards, Lithia Chrysler Dodge Jeep Ram Team

June 27, 2023

Waited three day's for a call back because I lost the keys to my Jeep. I called again and they acted like they never talked to me and I was not in their system. Can you say blown off. I was then told tha More

by JK Jeeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jen
Jun 28, 2023 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Regards, Lithia Chrysler Dodge Jeep Ram Team

May 20, 2023

May 19th 2023 Service department Today our sunroof exploded driving down the highway while it was open. Horribly Scared my wife. After I did some research its not usually. Dealership said a rock magic More

by Chrslathe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
May 24, 2023 -

Lithia Chrysler Dodge Jeep RAM of Bend responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Regards, Lithia Chrysler Dodge Jeep Ram Team

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