Back

Lithia Chevrolet of Redding - Service Center

Redding, CA

not yet
rated
35 Reviews

35 Reviews of Lithia Chevrolet of Redding - Service Center

Sort by
November 21, 2023

The Lithia fleet center did a great job installing the MilSpec spray in bedliner on our F-250. Scott was wonderful to work with and was friendly and easy to communicate with. We are very happy with how th More

by nrcarter88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 22, 2023 -

Lithia Chevrolet of Redding responded

Thank you for taking the time to write about your experience with us! At Lithia Chevrolet Of Redding, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Scott and our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Blayne Odell - Service Manager

May 17, 2022

I’ve tried to schedule service for a week. Left several voicemails and even left a message with the receptionist to give to the service department. No callback or follow up. More

by Devinheffelfinger707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Forbes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Millard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blayne Odell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Benton
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Lithia Chevrolet of Redding responded

Devin, thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mathew Goodwin- Service Manager

May 19, 2022 -

Devinheffelfinger707 responded

Thanks for the follow-up, but it's too late. I've taken my repairs elsewhere since I was actually able to reach someone at another repair facility. Having just moved to the area, and looking for a forever home for my new Suburban, I wanted to take it to a local Chevy. But literally after calling your department over 5 times during the course of a three-day period, and even having a receptionist take down my info to "walk it over to the service team," I've yet to hear back from anyone. If you don't have my number at this point if further shows how incompetent the people working at your place of business are.

March 11, 2021

So impressed w/our Lithia Chevy salesperson, Kyle Dillingham. He was very helpful & attentive to our desire to purchase a 2018 Chevy Volt. He did an abundance of research related to our many questi More

by Larry/Sandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Dillingham
Mar 17, 2021 -

Lithia Chevrolet of Redding responded

Thank you for your great review, Larry and Sandi! We're glad to have Kyle on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mathew Goodwin- Service Manager

November 21, 2019

They are very courteous, never had a bad experience. We will buy our next truck from them again, thanks Lithia ! Always a pleasurable experience for us. More

by dblackgreen
Recommend Dealer
Yes
Employees Worked With
Steven Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2019

Service Awesome, Chris went above and beyond to see to it.I appreciate the extra effort he put into helping me. Recommend his service to anyone. More

by Curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2019

Oil change tire rotation The srevice staff is outstanding. I ask that tire pressure be checked when they rotated tires. RF tire low before rotation, RR low when I picked up t More

by daedwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Oct 25, 2019 -

Lithia Chevrolet of Redding responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lithia Chevrolet of Redding! Take care!

August 19, 2019

Detailed Pilot I took my Honda Pilot in for a gold detail and honestly it looks as good as the day I purchased it!! Someone there really knows their business. More

by Fishpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the service tech that helped me out...pat maybe?
Aug 21, 2019 -

Lithia Chevrolet of Redding responded

Thank you! We're glad we could be of service!

May 08, 2019

Came in for oil change & bought a van. I was in for an oil change & found the van I had been looking for on the internet. Right mileage/price/year, saved me a trip to Sacramento. More

by BSchoaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2019 -

Lithia Chevrolet of Redding responded

Thanks, BSchoaf! We're glad you enjoyed your visit!

April 26, 2019

Fixed the truck They fixed the truck and I as very impressed by the speed and quality of the work! The service writer and mechanic explained the repairs very well. More

by Silverado driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Lithia Chevrolet of Redding responded

Thank you! We're glad everything was completed quickly and to your satisfaction!

April 09, 2019

Great service! From the purchase to regular service appointments they have been great. They staff is friendly and helpful. We will definitely purchase our next veh More

by Nate b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Van Klinken
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...