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Litchfield Ford

Litchfield, CT

3.9
234 Reviews

439 Bantam Rd

Litchfield, CT

06759

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Showing 234 reviews

June 11, 2021

Haven’t purchased a vehicle in 14 years. It was time for a truck to pull my camper trailer to South Dakota. Litchfield Ford had just what I needed. A 2019 Ford ranger with a super cab (for the dogs). I wo More

by Blueberry
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rodrigues
June 02, 2021

They were top notch. They took my truck in early and I had it back in a week. It had to be towed. There was a driveline issue. It was totally covered. I did not have to pay a cent More

by Rmckie152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
May 26, 2021

I give 0 stars to Litchfield Ford customer service and product reliability for my 2015 Escape, which I bought from them with an extended warranty. Over the course of the past nine months, my transmission More

by cmaloney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Owner, Service Department
April 02, 2021

Everyone was very helpful and kept me informed all along the way. They got my car back to me sooner than expected. That was great! More

by Chjude1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
March 12, 2021

Great buying experience. Worked w me to reach affordable payment. Salesman Dan gave us VIP service. Good value on trade. 5 stars 5 stars. 5 More

by C.olson
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rodrigues
February 26, 2021

The best dealership the only place I will go. They are fast and efficient and the tech that worked on my vehicle did a great job. More

by Ljohnson1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, Parts Department
January 12, 2021

The service I received at Litchfield Ford was excellent. The coordinator was very responsive and explained the results of the diagnosis in understandable terms. Very satisfied. More

by borsavage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
January 10, 2021

Easy deal and they found the vehicle I wanted and delivered on time. I felt they were more than fair with regards to accuracy of the paperwork. They found a thousand dollar error iny favor and bright More

by livewir1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rodrigues
December 05, 2020

I was so pleased with my entire truck buying process through Litchfield Ford. The process was very easy and smooth. They treated me like family. I was looking for a very specific type of truck and they More

by BKiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Massaro, Brandon Brown, Nick Arlington
October 06, 2020

Great dealership, great staff. I have been buying and servicing my cars there for the past 25 years. I now live in South Carolina yet I still bought my new car there this past April. They even registere More

by albart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rodrigues, Service Department, Stan Gloeniewski