Litchfield Ford
Litchfield, CT
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Best car buying experience I've had in a long time. Their whole team helped me get my car on the same day! very nice working with them on a snowy afternoon. Everything was explained very well and I lef Their whole team helped me get my car on the same day! very nice working with them on a snowy afternoon. Everything was explained very well and I left knowing I made a good deal. More
Great place to buy a truck/car We just bought our second F350 super duty from them. Dan Rodrigues really knows the product and is very easy to deal with. They don't play games and t We just bought our second F350 super duty from them. Dan Rodrigues really knows the product and is very easy to deal with. They don't play games and they really work hard to make their customers happy. Also, I really like their service department. I can go to a closer dealer, but I don't mind driving the 50 minutes. More
Comfortable, relaxed sales experience My wife and I came to Litchfield Ford as our third stop of the afternoon. There we met Russ Haas who proceeded to show us the van we had noticed onli My wife and I came to Litchfield Ford as our third stop of the afternoon. There we met Russ Haas who proceeded to show us the van we had noticed online. Russ has a quiet laid-back demeanor and just answered my questions and offered information that was pertinent. We went for a short test drive and then told him we would sleep on it. Five minutes later we came back, which was an easy choice to make since our first experience with him was so positive, to work out the details. Overall the most comfortable car buying experience that I I have had. I will recommend Litchfield Ford and Russ to others unequivocally. More
Truck Shopping It was a pleasure doing business here again, Rich Perry took the time to work with me and find the exact truck I was looking for. It was a pleasure doing business here again, Rich Perry took the time to work with me and find the exact truck I was looking for. More
Good experience in buying CPO F150 I actually was going to buy a 2015 Chevy Silverado but just before signing the papers checked the Carfax and saw an undisclosed accident. Called Litc I actually was going to buy a 2015 Chevy Silverado but just before signing the papers checked the Carfax and saw an undisclosed accident. Called Litchfield Ford and told them I was re-interested in a 2015 CPO F150. Met the team and they worked with me in trading in my 2013 Camaro and worked with me on the trade in amount. All were very easy to work with and the experience was top notch. More
Escape Excellent experience. No pressure. Rich P was very patient as we started looking at a different model vehicle, which turned out to be too large for us Excellent experience. No pressure. Rich P was very patient as we started looking at a different model vehicle, which turned out to be too large for us. Rich proceeded to show us and answer all questions on all the other models we might have been interested. We settled on an Escape. I would deal with these folks again in a heartbeat More
New Truck purchase I found the vehicle I was looking for on the internet , Litchfield has the internet on lock down for commercial trucks, easy fast transaction, Mike fr I found the vehicle I was looking for on the internet , Litchfield has the internet on lock down for commercial trucks, easy fast transaction, Mike from the sales department was awesome he had everything ready when we got to the dealership really made it worth the ride. More
The best! My husband and I decided to visit Litchfield Ford on Saturday after seeing a truck they had online, The negotiating process was stress free. Mike Gal My husband and I decided to visit Litchfield Ford on Saturday after seeing a truck they had online, The negotiating process was stress free. Mike Gallio was friendly, knowledgeable, and accommodating. The prices were great! The trade-in was also what we thought it would be. Jeff Tucker the finance person was very easy to deal with, knowledgeable and made it stress-free for the financing on our truck. We recommended this dealership to our friends based on the experience we had. More
Great customer service and prices I am extremely happy with my experience here. Rich and Tom were very friendly and helpful and their prices were fair and honest. I had some question I am extremely happy with my experience here. Rich and Tom were very friendly and helpful and their prices were fair and honest. I had some questions about the vehicle and they took the time to research it to make sure I had the right information. Rich was always there to answer any questions along the way and to help with any other requests I had. I never felt pressured to buy anything, but instead, it seemed like we both had the same goal: helping me get a new truck at a good price. He really listened to what I needed in a truck and made an extra effort to explain how to use the features I most wanted. Negotiations were candidly discussed without the usual car salesman run-around. We corresponded through email, text, and phone without missing a beat and, before I knew it, the deal was set and my truck was ready to go. They went out of their way to make this an awesome buying experience and I am sure that I will return when it is time to purchase another Ford. More
Good Experience Had a smooth transaction with the people at Litchfield Ford. Purchased a used E250 van for my business. The van was kept in great shape before they re Had a smooth transaction with the people at Litchfield Ford. Purchased a used E250 van for my business. The van was kept in great shape before they received it as a trade in. They cleaned the van and did some extra things to it for resale. This is my second used vehicle from them, so I would do business again with them. More