Litchfield Ford

Excellent and Painless After being thrust into a situation where I needed a new car desperately, Litchfield Ford was there to alleviate any discomfort in the car buying proc After being thrust into a situation where I needed a new car desperately, Litchfield Ford was there to alleviate any discomfort in the car buying process. Not only was the entire experience smooth and easy, the staff at Litchfield did all they could to help. From deciding on a car to even completing the paperwork, the whole experience was seamless. Whether it be maintenance or a new car purchase, any future Ford transactions I or my family will have will be at Litchfield Ford. More

Into the blue ! Overall great experience . Went home with an awesome truck ..😎 Russ and Jeff were a pleasure to deal with . I would definitely recommen to family an Overall great experience . Went home with an awesome truck ..😎 Russ and Jeff were a pleasure to deal with . I would definitely recommen to family and friends .Thank you !! More

Excellent experience at Litchfield Ford My husband and I were searching for a used F-150 and found Litchfield Ford in our search on autotrader. We were 2 hours away, but found a great vehicl My husband and I were searching for a used F-150 and found Litchfield Ford in our search on autotrader. We were 2 hours away, but found a great vehicle match and decided to give it a shot. The experience was terrific. Everyone we interacted with was friendly and knowledgeable, especially our sales person Russ Haas. We especially liked the no-haggle approach. We'd highly recommend! Next time we'll have to try a Mustang on for size. :) More

Thank You!! Very easy process!!! Thank you Chris Hill for your amazing staff and to you too!!! Pleasurable experience!!!! Happy!!! I would recommend to eve Very easy process!!! Thank you Chris Hill for your amazing staff and to you too!!! Pleasurable experience!!!! Happy!!! I would recommend to everyone!!! Thank you!!! More

Great service. Felt like I was dealing with a friend I never look forward to replacing a work vehicle. But after leaving ford for a few years I decided to go back to the dealership I used in the past. I never look forward to replacing a work vehicle. But after leaving ford for a few years I decided to go back to the dealership I used in the past. What a great experience from the beginning when I got an almost immediate response to my internet inquiry to the end with the financing. In between Russ was a pleasure to deal with. Answered all my questions and took care of all the details like getting ahold of my insurance company to switch the cars. Will recommend Litchfield Ford to any body who is looking for a car or truck. Thanks guys! More

Bought new F350 I bought a new F350 for my Landscaping business and the transaction went well. The follow up for some extra items was taken care of and communication I bought a new F350 for my Landscaping business and the transaction went well. The follow up for some extra items was taken care of and communication was good. I would recommend Russ for future business sales. James Haskins More

Great Service Culture Very pleased with the total experience from start to finish. I know my purchase is probably a lower margin transaction, but those transactions say th Very pleased with the total experience from start to finish. I know my purchase is probably a lower margin transaction, but those transactions say the most about how deep a service culture runs in an organization. The CPO car we purchased was for my daughter and we are so pleased with how things went that I will visit again when it's time for a new truck for me. Thanks!! More

Pleasant experience Very pleased with Litchfield Ford . We bought a used truck and the transaction went very smoothly Russ was most helpful and I look forward to working Very pleased with Litchfield Ford . We bought a used truck and the transaction went very smoothly Russ was most helpful and I look forward to working with him in the future. More

Bought pre-owned 2016 Mustang convertible Everyone at the dealership was as helpful as could be, including salespersons Steve Vardon and Jeff Smith. Service department is always top notch: fri Everyone at the dealership was as helpful as could be, including salespersons Steve Vardon and Jeff Smith. Service department is always top notch: friendly, well-informed and very competent -- we have a Ford Edge we've had serviced at Litchfield Ford for several years now. More

Ford Transit Connect Russ is professional, relaxed, easy to talk to and put me in the best situation for driving around the country. The Litchfield Ford dealership is top Russ is professional, relaxed, easy to talk to and put me in the best situation for driving around the country. The Litchfield Ford dealership is top notch in class and working with the customer. More