Lipton Toyota - Service Center

Every time I come to get my car serviced it takes at LEAST two hours everytime! Last time I came I asked how much longer would it be after two hours and nothing was done to my car during those two hours LEAST two hours everytime! Last time I came I asked how much longer would it be after two hours and nothing was done to my car during those two hours! Service guy just sprayed my emblem because I came in for a sensor issue and ran my car through the wash. That’s literally all that was done. That shouldn’t have taken over two hours! Yall need a better system in place because that’s absolutely terrible. I’ve been here 3 times for service and all 3 times were terrible. I’m better off going to Al Hendrickson at this point. More

I took the 25 Camry to the dealership as a precaution. I heard a noise when I was accelerating that I felt was unusual. The service manager was very understanding and patient. He test drove the car and di I heard a noise when I was accelerating that I felt was unusual. The service manager was very understanding and patient. He test drove the car and did a diagnostic test. Just to rule out any issues. There was no wait time and everything checked out good. I appreciate the service department's attention to the matter. More

My advisor is very good and the place is close to my house ,very good staff house ,very good staff More

Excellent service all aound. I dropped off before it opened and there was someone there to help with everything I dropped off before it opened and there was someone there to help with everything More

Thank you Seth for helping me with my 4 wheel barrings and transmission flush repair. You guys were effective and helpful. My car is driving like brand new. Thank you and transmission flush repair. You guys were effective and helpful. My car is driving like brand new. Thank you More

Ryan is the best and always honest and kind as well as being knowledgeable. He needs a paid day off or raise. Please note this for his file. I have been assigned him a few times and will ALWAYS ask for hi being knowledgeable. He needs a paid day off or raise. Please note this for his file. I have been assigned him a few times and will ALWAYS ask for him going forward. More

The management and staff are very helpful,courteous and knowledgeable. I would recommend shopping here to my family and friends. knowledgeable. I would recommend shopping here to my family and friends. More

This past experience was terrible compared to our previous experience. Lewis was uncommunicative, did not follow-up with me to provide updates to my vehicle and had me wait almost 30 minutes just to previous experience. Lewis was uncommunicative, did not follow-up with me to provide updates to my vehicle and had me wait almost 30 minutes just to give me the keys once they returned my vehicle to the parking lot. I was there for almost 4 hrs for an oil change, tire rotation and to program the second key. I was told after 3 hrs that the system went down just as they were finishing the key and that I would have to reschedule a time for them to start all over again. Lewis said the system went down due the tropical storm which at that time was in the middle of the Caribbean and had no impact on your specific system. Several staff members tried to assist me with retrieving my keys and noted that I had been there a long time. In one interaction with someone trying to help, a manager, Nelson was involved and never looked at me or spoke to me directly when I was explaining my situation and that I had been told nothing more could be done, there was no charge and I had been waiting almost 30 minutes for my keys. Nelson only spoke to the other staff member even though I was right there and told him he would need to speak with Lewis. Needless to say I was extremely frustrated and especially disappointed with the lack of urgency Nelson had and in no way offered to step in and help. Before leaving I was encouraged to speak with another manager, Anthony, who was very apologetic and told me that it would only take about 10 minutes to program my key once I returned to the dealership. Lewis was in the weeds once I got there for my appointment at 11am. I was told he was new and I'm sure he was overwhelmed with the number of people he was having to assist. At no time, did someone come to help him or take some of his tickets. This left multiple people waiting and frustrated because we were all in the waiting room together. More

Very organized everyone was nice. Lots of seating to wait for your service to be completed Lots of seating to wait for your service to be completed More

The service department at Lipton Toyota has been exemplary in their professionalism and expertise in the repair department Rocky , Andy and Nelson are fine representatives of Lipton Toyota exemplary in their professionalism and expertise in the repair department Rocky , Andy and Nelson are fine representatives of Lipton Toyota More