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Lipton Toyota - Service Center

Fort Lauderdale, FL

4.2
1,990 Reviews

1,990 Reviews of Lipton Toyota - Service Center

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October 01, 2023

Horrible experience from start to finish, being shuffled around to make the purchase, then my vehicle brand new, had issues. Came in 3 separate times to get it fixed because of scheduling and the sales team More

by DDRIEBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yarib Cuebas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in service
Oct 05, 2023 -

Lipton Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Oct 05, 2023 -

DDRIEBEL responded

Absolutely. Please do.

October 01, 2023

My mechanics jhonny was very knowledgeable and very helpful also my service technician number 5 was super helpful 👍 I would recommend Lipton Toyota I love my camry More

by charanbell
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service technician
Oct 02, 2023 -

Lipton Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lipton Toyota, we look forward to having you as a valued customer for many years to come!

October 01, 2023

Parts and service department were great! Demetrious was a big help with transportation! I highly recommend this place! More

by Reagan Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis and Nelson
Oct 02, 2023 -

Lipton Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Demetrious and our team met your expectations. Thank you again for choosing Lipton Toyota, we look forward to having you as one of our valued customers for many more years to come!

September 30, 2023

Can always get an appointment. I get a shuttle ride to work. I never have problems with the work that was done. More

by Droad119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mounir Bel Mokhtar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Stanish
Oct 01, 2023 -

Lipton Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 28, 2023

Service advisor just told me what he thought I wanted to hear. Very inefficient and made me do the servicing I did not really need. More

by shefalichoksi13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Onix
Oct 01, 2023 -

Lipton Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 28, 2023

Very bad experience with the purchase of windshield wipers. The noise is terrible. They skip when it is raining and do not clean well. More

by Family2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mulligan
Oct 04, 2023 -

Lipton Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 27, 2023

Poor communication and worksheet had lie about battery got a new battery but there was nothing wrong with it - I came in just for oil change I understand you make money returning the battery because tech More

by juliesigner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
kai
Sep 30, 2023 -

Lipton Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 27, 2023

I always go to Lipton Toyota to fix my Camry. Very unusual situation were the service advisor. They assigned me but me waiting for 25 minutes before he showed up for my appointment. I have him pa More

by Adelle.Peets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kai I’m service dept
Sep 30, 2023 -

Lipton Toyota responded

Thank you for this feedback, Adelle. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 27, 2023

Great service; however, cost of maintenance too expensive-I’m a regular customer! Please give better discounts. More

by cynthctm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 28, 2023 -

Lipton Toyota responded

Thank you for taking the time to share your feedback. We appreciate your business and hope to see you again!

September 25, 2023

All the associates are nice professional and helpful,doing good job and affordable clean place and confortable More

by ALMAFAJARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Curillo
Sep 26, 2023 -

Lipton Toyota responded

Thank you for your business and this review, Alma. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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