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Lipton Toyota - Service Center

Fort Lauderdale, FL

4.2
1,989 Reviews

1,989 Reviews of Lipton Toyota - Service Center

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October 04, 2023

Worst service ever! Incompetent and Horrible experience! After waiting approximately for (4) four hours, I checked status and went to ask service manager what's the stat More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager Paul
Oct 08, 2023 -

Lipton Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 03, 2023

Great experience, Hunter was very professional and made everything so pleasant. Also the techs are very knowledgeable More

by anthony_abraham93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Mila
Oct 04, 2023 -

Lipton Toyota responded

Anthony, We are very happy to hear Hunter provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 03, 2023

We own two Prius and we always bring them to Lipton for service because we know they will do a great job! More

by contact14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alesk Coker
Oct 04, 2023 -

Lipton Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

October 03, 2023

The service is very poor. ... not professional and no one is able to help if you sales representative is not there.... Unacceptable. Then they are always trying to upsale you o More

by KATINAT978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan.... service representative
Oct 07, 2023 -

Lipton Toyota responded

Katina, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 02, 2023

Best service ever, great employees, always clean, the bathroom so clean, the service on time… More

by seide Jean Eddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Oct 03, 2023 -

Lipton Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lipton Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

October 02, 2023

The service advisor was excellent, knowledgeable about what needs to get done ,the service got done in a reasonable time More

by LEACROFT.ROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 03, 2023 -

Lipton Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 02, 2023

Problem with wipers (they become slowe after some time in use) but dealership said could not replicate it. Problem persists and vehicle is under warranty. I have not gotten a clear advise from dealership. Th More

by jmolinascull
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service Advisor
Oct 06, 2023 -

Lipton Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 02, 2023

Professional, thorough and accurate are the Ways I have been treated now and in the past More

by tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Lipton Toyota responded

Thank you, Tommy, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lipton Toyota.

October 02, 2023

Servicing the car it was fine They denied a pick up ride back to the dealer More

by evekim36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Stanisich
Oct 06, 2023 -

Lipton Toyota responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 01, 2023

Horrible experience from start to finish, being shuffled around to make the purchase, then my vehicle brand new, had issues. Came in 3 separate times to get it fixed because of scheduling and the sales team More

by DDRIEBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yarib Cuebas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in service
Oct 05, 2023 -

Lipton Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Oct 05, 2023 -

DDRIEBEL responded

Absolutely. Please do.

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