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Lipton Toyota - Service Center

Fort Lauderdale, FL

4.2
1,988 Reviews

1,988 Reviews of Lipton Toyota - Service Center

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December 03, 2023

Came to Lipton because how badly Al Hendricks treated us. We had a dangerous engine light on and knew vehicle had extended warranty. Al Hendricks refused to help us. We live near Al Hendricks dealership. We More

by DANAALVAREZ66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Daley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Lipton Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lipton Toyota, Dana, we look forward to having you as one of our valued customers for many more years to come!

December 03, 2023

Really good experience really quality job They was able to fix my problem the first time More

by ROCKFL
Recommend Dealer
Yes
Employees Worked With
Andy Gutierrez
Dec 04, 2023 -

Lipton Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 03, 2023

I really like Alesk Coker. He's a great asset to your team. He takes care of his customers, explains well, and pretty accurate on the time the service will take. More

by jimirikeri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alesk Coker
Dec 04, 2023 -

Lipton Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lipton Toyota.

December 03, 2023

The dealer is close to where I live so I use them because of the convenience More

by jennifercrammer56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob statistics is my service writer at all times he is the best writer he is very patient informative and always helpful
Dec 04, 2023 -

Lipton Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 02, 2023

I was told car would be washed when it was done. When I came to pick it up, it was still dirty. After I asked for a car wash, it came out barely any cleaner (still had road dirt and bugs), just wet. More

by elan.sprouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not recognize
Dec 06, 2023 -

Lipton Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 02, 2023

Truck was ready to pick up and in good condition. Drive off was smooth and vehicle works as advertised. More

by EVAL1775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaheed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2023 -

Lipton Toyota responded

Thank you so much for taking the time to leave us a five-star rating. Congratulations on the purchase of your new truck! We truly appreciate your business.

December 02, 2023

I went to just browse for a used car, and left in a 2024 Camry instead. The whole experience was top notch!! From CJ,who got me a deal I couldn't refuse, to the financial department and the Insurance repre More

by WILLIAMSWINGLE
Recommend Dealer
Yes
Employees Worked With
CJ 5 stars
Dec 04, 2023 -

Lipton Toyota responded

Thank you for choosing Lipton Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, William, and we hope to see you again!

December 02, 2023

Terrible service department. My car had worse problems after they worked on it. I think it’s a scam to get more money out of their customer by making the car have more problems. More

by jcdkerr4
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter
Dec 07, 2023 -

Lipton Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 01, 2023

I had Alec ( window 4) , usually I have Andy , This time the experience was awfull !! I brought my car at 9am , went home , being told would be couple of hours but I got the car by 4:30 pm . I was fr More

by rocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alec ( window 4)
Dec 06, 2023 -

Lipton Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 30, 2023

Though waiting times can be extended, and prices aren't the lowest, service writers and technicians are top notch. Scheduling service times is flexible and easy. I more than 10 years, I've never had a bad More

by dphfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Hunter
Nov 30, 2023 -

Lipton Toyota responded

Thanks for sharing your thoughts about your experience with Lipton Toyota. We appreciate your business and hope to see you again soon!

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