Lipton Toyota - Service Center

Impressive Facility . Very professional and well staffed. Daniel was efficient and kind. Very pleasant experience! Very professional and well staffed. Daniel was efficient and kind. Very pleasant experience! More

Excellent customer service did not have to wait very long for my car to be serviced for my car to be serviced More

Called service rep three times, left urgent voice messages but never got any call back or msg from him. messages but never got any call back or msg from him. More

I was fast courteous and efficient. they even did a quick car wash. Alesk is great ! they even did a quick car wash. Alesk is great ! More

My 91 year old dad arrived on time for an oil change, was just handed a ticket and waited hours before anyone provided any information about the service. He finally saw and went to Mr. Gutierrez, who looked just handed a ticket and waited hours before anyone provided any information about the service. He finally saw and went to Mr. Gutierrez, who looked into it and told him that his car was not yet being serviced. More

I took my car for an oil change and tire rotation on Friday March 22. On Sunday March 24 i realized that the under carriage cover was uneven and hanging on one side and noticed one bolt was loose. I bro Friday March 22. On Sunday March 24 i realized that the under carriage cover was uneven and hanging on one side and noticed one bolt was loose. I brought the car back in Monday morning 7:45-8am and a service tech I think by the name of Juan (don’t recall his name) handled the issue. His demeanor wasn’t professional and they made me feel like I was bothering them. At no point did he or anyone said We are sorry for the inconvenience. Yes, this was an inconvenience for me. I had to drive back, re-arrange my morning and the least I expect is for someone to acknowledge that it was their fault. An apology goes a long way! The tough guy demeanor doesn’t win business. I guarantee it. On Friday when I dropped the car Alex (if not mistaken) was professional and friendly. Maybe the other guy could learn a few tips from Alex. 2022 Toyota 4Runner White. German Villa More

Friendly, efficient, and attentive. Bob was the go-to man. Thank You for the good service. Bob was the go-to man. Thank You for the good service. More

I was there for 2 hours and I had to get up to ask for an update about my car when they told me it had been ready for a while but I was never called update about my car when they told me it had been ready for a while but I was never called More

I which the service department can do something to improve the waiting time to perform standard maintenance on a car. I think two hours to change oil and do tire rotation is not acceptable. improve the waiting time to perform standard maintenance on a car. I think two hours to change oil and do tire rotation is not acceptable. More

While my problem was solved at the end, there was little to no communication with what was being done, and what little communication was only because I had to repeatedly go up to the service representative to no communication with what was being done, and what little communication was only because I had to repeatedly go up to the service representative and ask for a status update and why things were taking so long. More