Lipton Toyota - Service Center

I've been coming here since I bought my car in 2016 and this is the worse experience I've ever had. What happened to Alex??? He always took care of me and explained everything to me after my car was worked this is the worse experience I've ever had. What happened to Alex??? He always took care of me and explained everything to me after my car was worked on. May start going to Hollywood instead. More

The whole experience from booking to completion was handled professionally and timely. Seth was so friendly and professional which made everything work smoothly. handled professionally and timely. Seth was so friendly and professional which made everything work smoothly. More

I think it is a trustworthy organization with some issues maybe needing improvement. I’ve been a customer for at least 8 years and I purchased my Camry there. Andrew Gutierrez, the current service manager, u maybe needing improvement. I’ve been a customer for at least 8 years and I purchased my Camry there. Andrew Gutierrez, the current service manager, used to be my chosen service rep. He was excellent. Andrew recommended Alesk Coker as a replacement service rep because of his probably having a similar personality which I would be comfortable with. I need to know what is wrong before changes are made and I also being on limited income I perform simple tasks myself (i.i. air filters, ant the like). There was some confusion between me and another customer whose vehicle had a lot of issues and I was upset for a bit but it all go straightened out with the help of Andrew I suspect. At any rate, Alesk apologized to me for the confusion and everything is now just fine. Thanks for asking my opinion. Bob DeBellis More

It was quick and easy. I thought they were supposed to vacuum out the car and wash it because this was my first oil change from the car and this was a brand new car that I I thought they were supposed to vacuum out the car and wash it because this was my first oil change from the car and this was a brand new car that I just got two months ago. More

The service was excellent. I would recommend anyone to your company. The man who took care of me was very polite and helpful to my needs . I would recommend anyone to your company. The man who took care of me was very polite and helpful to my needs . More

It was my first experience with Lipton Toyota and overall I'm happy. I dropped off my car and used the shuttle service to get to/from work. Khai was a pleasure to work with. I'm happy. I dropped off my car and used the shuttle service to get to/from work. Khai was a pleasure to work with. More

I had to return my truck for a faulty check engine sensor. But I was stranded overnight as no one showed up to get me back to the shop. sensor. But I was stranded overnight as no one showed up to get me back to the shop. More

Seth was outstanding! He was very professional and pleasant to work with. Keep up the great Job! He was very professional and pleasant to work with. Keep up the great Job! More

I have a great service rep who always keeps me in the loop as to what’s happening with my car. loop as to what’s happening with my car. More

Terrible experience. Service person told me i didnt understand how i should be looking at their yet new issue which was going to cost me $1300. I explained that i under Service person told me i didnt understand how i should be looking at their yet new issue which was going to cost me $1300. I explained that i understood return on investment but he said i didnt and that i should look at it how he was telling me to look at it. I have spent almost $7000 in the last 6 months on my 2013 Prius. He became passive aggressive and shut me down. He did the same thing when i came to pick up the car. This experience, when combined with my horrific experience at this dealership a couple months back when looking to purchase a new car, clearly cemented my position that i will NEVER do business with this dealership. I would rather switch brands than purchase a car or repair my existing Toyota with Lipton. If i could give 0 stars i would. More