Lipton Toyota - Service Center

BUYER BEWARE!!!! Lipton Toyota should be put out of business after what they have done to me. They led me to believe that they would repair my car and guarantee their repairs. The car came back in wors business after what they have done to me. They led me to believe that they would repair my car and guarantee their repairs. The car came back in worse condition than when it came in. Actually, it is not even mobile at the moment. Not even an "I'm sorry" or "maybe there was some sort of miscommunication". In fact, the so called "service manager" refused to honor their substandard workmanship and openly claims that he is under no obligation to review client's concerns nor car history to ensure repairs are effectively done. Thanks for the "customer service" and going back on your promised "100% satisfaction" guarantee. Don't trust these CROOKS! More

Lease a car from Lipton 2009 Carola. The head lamp went out. We went there on a Saturday at 3 PM and were told they are closed. The web site says open till 4pm- Wasted my afternoon. Went back for the same out. We went there on a Saturday at 3 PM and were told they are closed. The web site says open till 4pm- Wasted my afternoon. Went back for the same thing at a later date. Car went in service came back OK. Had the car for 2 days and the light burn its wires around the light bulb socket. They admited to me there was a loose bulb. So instead of inspection of the socket and wires to trouble shoot. They placed the buld back in the hole causing a wire friction of some kind and caused this wire burning. I called the Manager and he said just bring it in. So Again I brought it in and they wanted 200.00 for the parts and 200.00 for labor. I believe this should be coverd under warrenty. The car only has 11,100 miles on it. I spoke to customer relations and she went to talk to them. The all agreed asgainst me. I own 2 toyotas and have since 1979. Over a couple hundred bucks and lack of caring and stand by their product - the simply refused to thumb their nose up at you. The service manager writer errased my information from the computer so when I went there to pick up my car there was no record of it. I had to wait and be embarrased at the casheir desk while they laughed at the whole thing that happend. They found the key and gave to me. I asked the service writer were can I find my car, he replyed its out there somewhere. I had to go find it instead of them driving it up to the service doors. More