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Lipton Toyota - Service Center

Fort Lauderdale, FL

4.2
1,987 Reviews

1,987 Reviews of Lipton Toyota - Service Center

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July 15, 2024

Service is good. Professional and I think they know their cars. I recommend it. Service r prompt enough More

by Jillians
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 16, 2024 -

Lipton Toyota responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 12, 2024

They remove the covering in the trunk and they didn’t replace it and it was very messy. I have to fix it myself. More

by ep.trucking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaheed Khan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Lipton Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 11, 2024

Regular service is fair and honest. Upcharges occur when they find a “problem” and I’m not sure if it’s a necessity or not. Also, I’m not sure if the price is good. It’s the dealer, so More

by panache_seafood0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, service
Jul 11, 2024 -

Lipton Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lipton Toyota, we look forward to having you as a valued customer for many years to come!

July 09, 2024

Incompetent mechanics and a cocky service manager Andrew Gutierrez. Had to bring my car in for a repair that was not done properly and had to bring it back the next day for the same issue only to be told th More

by David8409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Gutierrez
Jul 12, 2024 -

Lipton Toyota responded

Providing a positive experience is our top priority, David, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 08, 2024

Lately, it seems to be an overwhelming environment which makes communication complicated between staff at times. Thanks to Andy and Garth services were successful on this visit! More

by VANESSABING36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Bob, Garth
Jul 08, 2024 -

Lipton Toyota responded

We are very happy to hear that Andy and Garth provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 07, 2024

They are fast and knowledgeable, great service, I recommend them to anyone best Toyota dealer in south Florida More

by MEDEIROSBRUNO55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Lipton Toyota responded

Bruno, Thanks for sharing about your experience with Lipton Toyota. Joshua and our team appreciate your business and hope to see you again soon!

July 07, 2024

The best place for all the services, all te personal is very nice, the service was really fast. Thanks More

by Silvana_mendez_k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fitzroy Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lincoln Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joselene Alce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalid AlRawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Tortora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Lipton Toyota responded

Silvana, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

July 07, 2024

I can depend on them to fix what ever problems I have. M very comfortable with them More

by JAMALNAKIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 08, 2024 -

Lipton Toyota responded

Jamal, We are pleased to hear Alex provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 07, 2024

Communications with customer very poor. Even leaving a phone message was not returned. Wasted a whole day in what should have been a couple of hours. More

by RENSSNORM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jul 11, 2024 -

Lipton Toyota responded

Norm, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 07, 2024

Dealer had me waiting for over 3 hours to get back my car although I had made appointment. Their means of communicating with customers need a lot of improvement. Worst experience ever! Thinking of changin More

by allangcgrant
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter
Jul 11, 2024 -

Lipton Toyota responded

Allan, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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