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Lipton Toyota - Service Center

Fort Lauderdale, FL

4.2
1,987 Reviews

1,987 Reviews of Lipton Toyota - Service Center

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August 24, 2024

Seth is the best and FASTEST service advisor here, I came from Juan. Absolute upgrade. Also, huge xxxxx; 10/10 More

by ALICEGOMESANTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Raygor
Report | Print
Aug 25, 2024 -

Lipton Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Alice, please let us know.

August 21, 2024

I appreciate the service I receive for my 2014 Prius at Lipton, my service advisor Juan Curillo is very good at his job helping me get the correct service for my vehicle. Thank you! More

by BRUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Curillo
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Aug 21, 2024 -

Lipton Toyota responded

Bruce, Thank you for your very kind review. Juan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lipton Toyota.

August 19, 2024

I have same wait time with appointment that the people don’t have. It’s no fair More

by JOSTOR1912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No sure
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Aug 22, 2024 -

Lipton Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 19, 2024

They didn’t let me know my car was ready. I was sitting there for 2:15 hours and if I didn’t ask how long it would take I could’ve been there even longer More

by Lhemph1059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know his name
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Aug 22, 2024 -

Lipton Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 16, 2024

The service personnel that I interact with are always very helpful and friendly. Hunter is great. More

by briols2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Aug 16, 2024 -

Lipton Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Hunter and our team, and we look forward to working with you again.

August 16, 2024

alex who helped arrange my repair in service dept. door 4 was very nice and explained everything that needed done to the car More

by JOEANDGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex's corker ?
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Aug 16, 2024 -

Lipton Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 16, 2024

This dealership SUCKS! !!!! Unprofessional No customers service skills. None!! Highly DISAPPOINTED!! Want be returning! Ever! More

by LYLANNA.Y.COLEMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex in service Carlos in service
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Aug 20, 2024 -

Lipton Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 15, 2024

I have been a Toyota owner for a very long time, yes I would recommend other people yes. More

by GINOUJ17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember any names
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Aug 16, 2024 -

Lipton Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lipton Toyota, we look forward to having you as a valued customer for many years to come!

August 15, 2024

It was a hot day and AC was off in waiting room. Thank goodness service was fast. More

by rbnnicholson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter helped Seth out...did a professional, pleasant job
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Aug 16, 2024 -

Lipton Toyota responded

Thank you for choosing Lipton Toyota. Your feedback and rating mean a lot to us. We hope to see you again!

August 14, 2024

Juan Curillo was extremely unprofessional and did not resolve my issue. My Toyota Tundra has a squeal on the front brakes. It happens when the car has been sitting for over 3hrs. Unfortunately they looke More

by Enrique Mesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yarib Cuebas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Currilo- 0 stars. Horrible service
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Aug 17, 2024 -

Lipton Toyota responded

Enrique, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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