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Lipton Toyota - Service Center

Fort Lauderdale, FL

4.3
1,891 Reviews

1,891 Reviews of Lipton Toyota - Service Center

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May 12, 2023

The Lipton customer service is a well oiled machine. I received a reminder phone call the day before my appointment. When I arrived it was an easy process. More

by MTIPP4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with the service department
May 12, 2023 -

Lipton Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lipton Toyota, we look forward to having you as a valued customer for many years to come!

May 12, 2023

Every time I have Lipton Toyota takes care of my car, I feel relaxed because they do an excellent job. More

by ARCILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matos
May 14, 2023 -

Lipton Toyota responded

Thank you so much for taking the time to leave us a review. We appreciate your business.

May 12, 2023

Cashier was very rude, unpleasant and unprofessional. You need to fire that cashier get another. More

by kurylie
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
May 14, 2023 -

Lipton Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 12, 2023

Shorter than thought, waiting for the service for the car. Very happy service rider very nice. More

by BRITTSCHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the service writers name
May 14, 2023 -

Lipton Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 12, 2023

Bob S is a great Service Advisor and I appreciate your service department and Team More

by HEWH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fitzroy Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob S
May 14, 2023 -

Lipton Toyota responded

Thank you for taking the time to share your thoughts on working with Bob and our team. We're glad to hear we delivered such a great experience!

May 11, 2023

I have buying my cars from Lipton for over 25 years. They have always been reliable. More

by Linda Davis
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
May 11, 2023 -

Lipton Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 11, 2023

Service is always prompt and efficient. I am always contacted and advised of upcoming servicing More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mounir Bel Mokhtar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Lipton Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lipton Toyota.

May 11, 2023

I chose this place because it was close to my house. I had a 10 AM appointment. When I got there, there were no signs indicating where to go. I parked my car in the service drive, and walked inside. Nob More

by Reef2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan. Service advisor
May 14, 2023 -

Lipton Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 14, 2023 -

Reef2020 responded

Unless you want to refund a portion of what I paid, I don’t see what would turn things around. I have already had the hybrid battery replaced with a lifetime warranty for less than half of what Lipton wanted, and it is with a much greener solution in the form of a reconditioned battery that has a considerably lower carbon footprint.

May 11, 2023

While the service rep was professional and experienced. The mechanic that changed my oil didn’t put the next scheduled mileage sticker on my windshield. Now, I don’t know when the next service oil change i More

by WILL.DYOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
May 12, 2023 -

Lipton Toyota responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 11, 2023

Provided excellent service. They treated us with utmost respect and always fair in pricing. If needed took us home and picked us up when our vehicle was ready. Andrew was our re More

by kaymolino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
May 12, 2023 -

Lipton Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Glad Andrew was about to take good care of your Highlander.

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