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Lipton Toyota - Service Center

Fort Lauderdale, FL

4.2
2,054 Reviews

2,054 Reviews of Lipton Toyota - Service Center

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June 22, 2023

Great service and great people who care about customers when you arrive they let you know special. More

by DWAYNESTEVEN3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob stanisich
Jun 23, 2023 -

Lipton Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lipton Toyota, we look forward to having you as a valued customer for many years to come!

June 22, 2023

They have serviced our 3 vehicles (purchased from them) over the last 9 years and we have been very pleased with the service we’ve received. More

by CYNTMSMITH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
Jun 23, 2023 -

Lipton Toyota responded

Thanks for sharing about your experience with Lipton Toyota. We appreciate your business and hope to see you again soon!

June 22, 2023

Good service good attention vera serviced good communication cleaning tha car reasoning problem call uen service is done More

by KT4GL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ojo Awe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mounir Bel Mokhtar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fitzroy Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lincoln Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joselene Alce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalid AlRawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monick Cheramy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Lipton Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lipton Toyota.

June 22, 2023

Poor customer service and they do not return calls after my vehicle was there for numerous days and me calling every day. Receptionist was rude and upset that I called 3 times in one day. More

by janice.murphy
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Andy, Hunter, Alesk
Jun 26, 2023 -

Lipton Toyota responded

Providing a positive experience is our top priority, Janice, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 22, 2023

Andy is usually my service rep and I can understand why he is now the manager because he is a great guy. However I came in for a visit and he recommended me to paul, I must say the most incompetent and lac More

by rajsirjue
Service Communication
Recommend Dealer
No
Employees Worked With
Mounir Bel Mokhtar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Lipton Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 22, 2023

Buena atención de parte de las personas que lo reciben a uno. Buen servicio, responsables. More

by MELOIVONNE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erick Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Lipton Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 21, 2023

Service advisor was great, length of time waiting for car was normal. However I asked for a tire rotation, and they did not rotate the tires. On the form they checked it off, but they lied. I marked my tires More

by John4runner
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hunter
Jun 22, 2023 -

Lipton Toyota responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jun 22, 2023 -

John4runner responded

Yes, its unfortunate because with all things considered I feel that the service center does a pretty good job. It would be one thing if they just forgot to rotate the tires, but they claimed to do it and it was not done. How many other times has this happened to my car? Did they even bother to inspect the things they say they inspected? I guess we'll never really know........ I also called and left a message regarding this issue. A simple call back asking me to bring the car back to actually rotate the tires (this time for real) would have been nice. Its been 3 days, no call back, so I got my tires rotated this morning.

June 21, 2023

Wonderful service very efficient and Hunter was so accommodating. I was very pleased and was in in no time. More

by Leebagel
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Huntet
Jun 21, 2023 -

Leebagel responded

Wonderful service very efficient and Hunter was very accommodating. I was very pleased and was in in no time.

Aug 01, 2023 -

Lipton Toyota responded

We are very happy to hear Hunter provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 21, 2023

Very attentive to professionalism, honest facts regarding your service, and they want you to return as a customer. This is the 3rd car I purchased from Lipton Toyota and they give me no reason to go anywhere More

by KOHNKEC10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaheed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalid AlRawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yarib Cuebas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wikoov Fequiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jobert Francillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Lipton Toyota responded

Thank you so much for choosing Lipton Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 20, 2023

It is an excellent car dealership. I will recommend all my friends to lupton Toyota. Thank you have a God-bless day. More

by lorrainehowell1439
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ojo Awe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joselene Alce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Lipton Toyota responded

Lorraine, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lipton Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

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