Lipton Toyota

Happy Customer After shopping many Toyota dealers around Ft. Lauderdale to North Miami looking for a 2014 Toyota Camry XSP, I had been looking for 5 days via interne After shopping many Toyota dealers around Ft. Lauderdale to North Miami looking for a 2014 Toyota Camry XSP, I had been looking for 5 days via internet, telephone and going to dealerships close to my home and it was hard to get a cash price or to email me car info so I can make a deal. Then I got in touch with Celso LeRoy @ Lipton Toyota and I had my answer, the next morning he met me on his off day. He had the car washed and gassed and we did all the paper work in under 45min! By far the most courteous hassle free car buying experience I ever had. I will recommend all my Family and Friends to Lipton Toyota to experience the same deal. Thanks Hakim Youssef and his staff for such a great car purchase experience it was Awesome. More

Amazing Experience. I purchased the 2014 Toyota Corolla from Lipton Toyota and it was nothing but I pleasant experience. I visited other Toyota dealerships before purchas I purchased the 2014 Toyota Corolla from Lipton Toyota and it was nothing but I pleasant experience. I visited other Toyota dealerships before purchasing my car here and no other dealership offered me the amazing deal that Lipton Toyota did! The Sales Associates where nothing but willing to help me find a way to purchase the car I wanted, at the price that I wanted, and because of that I will never buy a car from any other dealership for as long as I'm driving. More

good car prices, but way too much misc fees !!! for new toyota car prices, they have really good price, I purchased a toyota sienna brand new. then the humongous fees kicks in. they collect $998 dea for new toyota car prices, they have really good price, I purchased a toyota sienna brand new. then the humongous fees kicks in. they collect $998 dealer fee, and $399 private tag agency fee, $399 nitro fee. that's $1800 just for fees alone. add that to a new car price, no wonder their cars are priced lower than other dealer. in the end, it came out to be the same as other dealer. they collected $407 estimated new tag fee, on the registration paper, it's only $312 for the new tag, so I called in and asked for a refund. they said that DMV in tallahassee will return the money, yea right, I've bought and sold over 25+ cars, it's always the dealership that returns the balance on the tag. they lied, and kept the tag money for themselves. dishonest dealer. More

HIGHLY RECOMMENDED This was my first trip to Lipton Toyota. I spoke with Mr. Richards about a Camry I saw advertised on their website, he told me this was the correct pr This was my first trip to Lipton Toyota. I spoke with Mr. Richards about a Camry I saw advertised on their website, he told me this was the correct price. I wanted to come on in and test drive the car that minute. When I got to the dealership Celso Leroy helped me out with the test drive. I fell in love with the car right away, this is my first new car purchase. I was completely done with all the paper work in about 45 minutes. My experience was excellent over the phone and via email, and they have always been responsive and helpful. Joe and Celso gave me everything I needed, and I can highly recommend them. More

Very Satisfied Cannot remember the name of the Sales Manager but he got us the deal we wanted. Shafiul Alam, our Salesperson, was amazing. He ran around to get us Cannot remember the name of the Sales Manager but he got us the deal we wanted. Shafiul Alam, our Salesperson, was amazing. He ran around to get us the car we wanted and led us to the people who took care of the transaction. He also gave us an amazing lesson about life and we wish him a safe journey back to his home country ... we will never forget him. Because we do not live in the area we will most likely not use their facility to service our car. My only complaint about the Camry is the gas pedal is too close to the radio/backup camera console and there is not enough leg room. The seats are also not anywhere as comfortable as my previous Galant (which blew up on I-95), so I had no time to research and test drive other automobiles. Overall, my experience was positive. More

Loyal to Lipton, for 11 yrs and counting I started off with Lipton with my XLE Camry 2003. Once I found confidence with my service rep, Sean Kesson, I stuck with him for every check up. I t I started off with Lipton with my XLE Camry 2003. Once I found confidence with my service rep, Sean Kesson, I stuck with him for every check up. I took impeccable care of my XLE Camry. When Sean left for a short time, I really felt loss and was ever so happy when he returned to Lipton. The other reps in service were very friendly but Sean and I developed a good working relationship through the years. My plans were to keep my car for another 1-2 yrs but an accident changed that path. This is a difficult financial time for me so buying a car I really wanted was not within my reach. Sean and Anthony suggested leasing. Which I am still nervous about as I do put miles on my car but I am hoping within 3 yrs I will not go over the 45,000. Getting a Sport Corolla was a compromise I felt I could make in a more economical car and my payments are within my budget at this time. I felt the entire staff, from Sean putting me in touch with Anthony Lanzaro and meeting Jimmy Lagle who helped complete the deal, were all very supportive of my concerns with my budget. They worked hard to help me achieve getting a car I would be happy with and not disappointed that I had to downsize. I am thrilled to be driving a car with great gas mileage and is cute to boot! I am confident in 3 yrs I will stick with Lipton and be able to upgrade to the Camry XLE once again. I can't imagine working with another dealership. Lipton is not the closest Toyota dealership near my home, but the ones that are have never proven to me to be the same with customer service. Due to such fantastic customer service, I have become a loyal Lipton customer. More

Dont know their product/no follow through on resolution My husband and I were in the market for a new car for two reasons: we were having a baby AND we got a boat we needed to tow. I knew we wanted to go To My husband and I were in the market for a new car for two reasons: we were having a baby AND we got a boat we needed to tow. I knew we wanted to go Toyota so we were between the Rav4 and the Highlander. The Rav4 satisfied our requirements for the baby but at the end of the day we went with a Highlander because it could accommodate the baby AND tow the boat. We were not expert towers and didn't know much about it. When you look up the towing capacity of a highlander you get a very general answer of 3500lbs. However the owners manual makes a very important distinction between a highlander with and without a tow package (which I only learned after we got the car home). When I spoke with Marie at Lipton Toyota (she was our sales rep) and asked what the towing capacity was she said that it was 3500lbs. She did not take the time to actually look it up and never did anyone at Lipton ever make the distinction between a Highlander with a tow package and one without. Without a tow package, the Highlander only tows 1500lbs with the 4 cylinder. With the tow package it tows 3500lbs but that was never addressed. So we bought the Highlander, only to find out after the fact that OUR specific Highlander does NOT tow 3500lbs. I would also like to say, we drove up from Key West to Fort Lauderdale to buy this car. So we called Lipton Toyota and spoke with Marie who passed us off onto Billy, her supervisor, who also did not know what the towing capacity on the Highlander was and also did not know to make the distinction between one with and one without the tow package. We got passed around quite a bit trying to even get a clear answer from them on what the towing capacity was. When we got transferred to the service department, they were very nice but the man on the phone (I do not remember his name) Googled what the towing capacity while he was on the phone with me! And of course it said 3500lbs (finding the correct answer online is very difficult and only after I knew there was a distinction to be made, could I even kind of find an answer other than 3500lbs) which I knew was not correct because my owners manual said so. So I ended up calling Corporate Toyota just so that I can get a clear answer on the towing capacity and they looked up the owners manual and confirmed what I already knew. I did not for the life of me understand why no one at Lipton Toyota knew to make the distinction between with and without a tow package. This all took place over the course of a few weeks, with me of course calling them, when they said they would call me back. Now I understand these kinds of things happen and mistakes happen but what was most disappointing was the follow through on the resolution, which was zero. We felt like they should have at least attempted to make this right. The way we left off was that Billy was going to call us when a Highlander with a tow pack or a 6 cylinder Highlander came in so we could trade it in. He never did and I watched online for Highlanders that were comparable in price and no phone call, not that I expected it really. When I finally did call back, there was very little enthusiasm to help. Billy tried to pass me off on Alberto I believe his name was, who we had spoken to before but also never got calls back from. Billy and the service department both replicated the problem which occurred in the first place with Marie, which was not knowing the product but still did little to accept responsibility. Which was disappointing. I was hoping they would work with us and help us out considering they were most of the problem. We were willing to accept some responsibility for not knowing to dig really deep on the towing capacity. 3500lbs is what I read online and so when Marie told us it was 3500lbs, I believed her. We weren't even expecting to get off without losing money but we were extremely disappointed to find how little initiative they took, if any at all. So now we have a Highlander, that cannot do what we ultimately bought it for. If I only wanted a 1500lb towing capacity, I would have bought the Rav4 and saved myself money! Lots of it. We ended up buying a crappy truck just to tow the boat because we didn't feel like dealing with being passed around anymore, which was probably Lipton Toyotas goal. I guess a positive thing about them is at least they were nice...... More

Worst Experience ever I visited the dealer on Sunday around 6.30pm , I was greeted by a salesman named Ojo Awe , who was from the beginning , very disrespectful . The reaso I visited the dealer on Sunday around 6.30pm , I was greeted by a salesman named Ojo Awe , who was from the beginning , very disrespectful . The reason for my visit was to take a new lease while delivering one I have currently . My visit lasted no more than 10 minutes. The seller could have told me if it was not possible to deal, instead , he gave me an unrealistically high price and turned his back while saying that if that was no good for me I can keep waiting until the end of my current lease, being very discourteous and impolite . I approached the manager ( JR Merrit ) to ask for another salesperson , likewise ( discourteous and rude ) told me not had anyone else. I requested their business cards and the seller gave me his in a poor condition , all written on the other side , I asked the manager how he can allows the seller to deliver the card in that condition, and to talk to the customers like that, his answer was" that is very normal and there is nothing wrong with it, those are stock numbers on the back ". I turned around and told my wife "This is the worst dealer ever" , at that time , the seller came out of the office , yelling in a threatening manner that if I did not come out of the dealer he was going to call the police . My wife and I were so scared, for a moment we were afraid for our physical integrity. Never again would put one foot on the dealer. I regret I ever bought my car there and my advise is : Do not let this people keep doing that, just check all the real reviews before you go there. More