Lipton Toyota

Incompetent mechanics and a cocky service manager Andrew Gutierrez. Had to bring my car in for a repair that was not done properly and had to bring it back the next day for the same issue only to be told th Gutierrez. Had to bring my car in for a repair that was not done properly and had to bring it back the next day for the same issue only to be told they fixed it at no additional charge out of the kindness of their heart. I’ll be buying a new Highlander in the future because I like the vehicle. But it won’t be from Lipton. It’s really a shame how the dealership has declined. But it is what it is! More

Lately, it seems to be an overwhelming environment which makes communication complicated between staff at times. Thanks to Andy and Garth services were successful on this visit! makes communication complicated between staff at times. Thanks to Andy and Garth services were successful on this visit! More

They are fast and knowledgeable, great service, I recommend them to anyone best Toyota dealer in south Florida recommend them to anyone best Toyota dealer in south Florida More

The best place for all the services, all te personal is very nice, the service was really fast. Thanks very nice, the service was really fast. Thanks More

I can depend on them to fix what ever problems I have. M very comfortable with them M very comfortable with them More

Communications with customer very poor. Even leaving a phone message was not returned. Wasted a whole day in what should have been a couple of hours. Even leaving a phone message was not returned. Wasted a whole day in what should have been a couple of hours. More

Dealer had me waiting for over 3 hours to get back my car although I had made appointment. Their means of communicating with customers need a lot of improvement. Worst experience ever! Thinking of changin although I had made appointment. Their means of communicating with customers need a lot of improvement. Worst experience ever! Thinking of changing dealership for my next service date. More

Great service provided by the team, definitely coming back. I think I find my new mechanics back. I think I find my new mechanics More

Service manager was very rude after I tried explaining I had to take my car elsewhere to have the problem corrected I was not trying to ask for a refund just an explanation of my experience. My car was take had to take my car elsewhere to have the problem corrected I was not trying to ask for a refund just an explanation of my experience. My car was taken in for fifty thousand miles service the agent write oil chsnge in my twenty years of using Lipton I have never taken my vehicle for an oil change I was reprimanded by the service manager for not reading the job card before signing. This I pointed out to the agent as he had twice wrote oil change when I came to service the vehicle and was assured the vehicle would be serviced as they did do the various checks. Your service manager is very rude and should be fired. I had to loudly put him in his place as he was very disrespectful. More

This is the second time the ambassador's name was provided after the appointment was set up, and at the checkout my paperwork couldn't be located causing delays to leave the premises. In general the provided after the appointment was set up, and at the checkout my paperwork couldn't be located causing delays to leave the premises. In general the staff is great no complaints there. It appears that the process hasn't been reviewed in a long time resulting in inefficiency from the beginning to the end More