Lipton Toyota

This past experience was terrible compared to our previous experience. Lewis was uncommunicative, did not follow-up with me to provide updates to my vehicle and had me wait almost 30 minutes just to previous experience. Lewis was uncommunicative, did not follow-up with me to provide updates to my vehicle and had me wait almost 30 minutes just to give me the keys once they returned my vehicle to the parking lot. I was there for almost 4 hrs for an oil change, tire rotation and to program the second key. I was told after 3 hrs that the system went down just as they were finishing the key and that I would have to reschedule a time for them to start all over again. Lewis said the system went down due the tropical storm which at that time was in the middle of the Caribbean and had no impact on your specific system. Several staff members tried to assist me with retrieving my keys and noted that I had been there a long time. In one interaction with someone trying to help, a manager, Nelson was involved and never looked at me or spoke to me directly when I was explaining my situation and that I had been told nothing more could be done, there was no charge and I had been waiting almost 30 minutes for my keys. Nelson only spoke to the other staff member even though I was right there and told him he would need to speak with Lewis. Needless to say I was extremely frustrated and especially disappointed with the lack of urgency Nelson had and in no way offered to step in and help. Before leaving I was encouraged to speak with another manager, Anthony, who was very apologetic and told me that it would only take about 10 minutes to program my key once I returned to the dealership. Lewis was in the weeds once I got there for my appointment at 11am. I was told he was new and I'm sure he was overwhelmed with the number of people he was having to assist. At no time, did someone come to help him or take some of his tickets. This left multiple people waiting and frustrated because we were all in the waiting room together. More

The management and staff are very helpful,courteous and knowledgeable. I would recommend shopping here to my family and friends. knowledgeable. I would recommend shopping here to my family and friends. More

Very organized everyone was nice. Lots of seating to wait for your service to be completed Lots of seating to wait for your service to be completed More

The service department at Lipton Toyota has been exemplary in their professionalism and expertise in the repair department Rocky , Andy and Nelson are fine representatives of Lipton Toyota exemplary in their professionalism and expertise in the repair department Rocky , Andy and Nelson are fine representatives of Lipton Toyota More

They never rotate my tires and I don’t know if they change my oil change my oil More

They did a great job replacing my 4 tires, and got my car back much faster than promised. Excellent service ! back much faster than promised. Excellent service ! More

Charged me for nitrogen in my tires when I specifically told the finance guy I don't need that (i didnt even check if they charged me to clean the car) and I can fill them on my own with my own air pump, a told the finance guy I don't need that (i didnt even check if they charged me to clean the car) and I can fill them on my own with my own air pump, also had my own tag got charged $400 plus the full prize for a new tag!! Supposedly "a lot of missing paper work "dealer wanted me to go sign after I was there for almost 5 hours. More

Service was excellent Juan explained what I should get and after they checked car came back to me what else the tabs 4 needed and after they checked car came back to me what else the tabs 4 needed More

Dean was very upfront and helpful with my purchase of the 2025 Camry. He explained all the features and was patient. Jason was very helpful and understanding as well as Anthony. It was a great experience. I 2025 Camry. He explained all the features and was patient. Jason was very helpful and understanding as well as Anthony. It was a great experience. I would always buy my Toyota at Lipton! More

Been with Lipton Toyota since 2017. This is my 4th brand new vehicle. Lincoln has been my sales person from day #1. His customer service and knowledge is second to none. Awesome cust This is my 4th brand new vehicle. Lincoln has been my sales person from day #1. His customer service and knowledge is second to none. Awesome customer service overall and quick turnaround service time. Mr Hunter is a great Service Writer. More