Lipton Toyota | Page 11

We have bought two vehicles from Lipton Toyota, a 2019 Highlander and a 2024 Grand Highlander, and couldn’t be more pleased with our purchases. Every team member we have had been in contact with was prof Highlander and a 2024 Grand Highlander, and couldn’t be more pleased with our purchases. Every team member we have had been in contact with was professional and courteous. Especially helpful was Lincoln Clarke, our salesperson for both purchases. He was knowledgeable, patient and helpful. If there is to be a third purchase to be made, hopefully Lincoln will assist us again More

Had an appointment for an oil change, service adviser said they would try to get me finished in under an hour. When I made the appointment i noted i was waiting and the adviser also knew that. Well, 2 said they would try to get me finished in under an hour. When I made the appointment i noted i was waiting and the adviser also knew that. Well, 2 and a half hours later my car was still not ready. I don't think it should take 2 1/2 hours for an oil change, when I had an appointment and was there early. I also asked if they had windshield wipers, I was told yes, so I asked to have them replaced. When I received my invoice and paperwork I was billed for windshield wipers, However they were not changed. Apparently, they did not have them for my car but forgot to remove the charge from the billing invoice. They did correct that, which took additional time to verify and change. More

Bob Stanislaw has been my service rep for nearly 12 years if not only. I trust him with the care of my car. if not only. I trust him with the care of my car. More

Disappointed with Service and Warranty. I took my Corolla in September to get the AC fixed and spent over $2,700. I was assured there would be no further issues, but by February, the AC I took my Corolla in September to get the AC fixed and spent over $2,700. I was assured there would be no further issues, but by February, the AC wasn’t cooling again. When I returned under warranty, I was told I’d need to spend an additional $3,900. I’m extremely frustrated that the problem wasn’t properly diagnosed the first time. I trusted their service, but now I feel like I wasted my money. I left upset and disappointed—this is not how a repair shop should treat its customers. More

Courteous and reliable service. Long time reoccurring customer. I trust the quality and efficiency of the work being done. Long time reoccurring customer. I trust the quality and efficiency of the work being done. More

First your service area is terrible. I owned a Camry and dealt w a service manager who ignored my needs. More than 1 too. Then I traded in my 21 Camry for a 22 Lexus and found a proble I owned a Camry and dealt w a service manager who ignored my needs. More than 1 too. Then I traded in my 21 Camry for a 22 Lexus and found a problem w the radio 4 days after taking(issue not addressed under the 21point precheck up) it home and the manager would not take care of it. Said to bring it to Lexus. My back speakers are off. Probably a simple issue, yet was reminded that the purchase was as is. So disappointing! My 3rd purchase over 10 years. Doubt there will be a 4th one. More

The drop off area with the porters is very dirty. It looks like the area has not been cleaned or washed down in a long time. I felt dirty just passing through the area. It looks like the area has not been cleaned or washed down in a long time. I felt dirty just passing through the area. More

I was told that the tire installation would take approximately one and a half to two hours at 2 hours and 15 minutes I approached the agent at the desk who informed me with the shrug of his shoulder approximately one and a half to two hours at 2 hours and 15 minutes I approached the agent at the desk who informed me with the shrug of his shoulders that well you're at the dealership sometimes that happens. It's that kind of attitude and the cost of the tires and the time that it took to put them on that would send me the next time to a regular Tire store. The whole thing was a bad experience More

I called Lipton to inquire about the cost of a new battery. Robert gave me the price and told me that today, Tuesday, is a good day to come. I came in an hour later, met Robert, gave him my keys, an battery. Robert gave me the price and told me that today, Tuesday, is a good day to come. I came in an hour later, met Robert, gave him my keys, and a service tech came over and took them from Robert to begin working on my car. In less than 40 minutes my car was complete. Every time I visit Lipton I have nothing but the best car service experience. Plus the lounge is comfortable. More

Service is always good and fast. They fo a very good job.i have not had any issue so I can't complain They fo a very good job.i have not had any issue so I can't complain More