Lipscomb Chrysler Dodge Jeep RAM - Service Center
Elk City, OK
185 Reviews of Lipscomb Chrysler Dodge Jeep RAM - Service Center
I went to the service department for an oil change. I had a service coupon that I pulled off their website the day of service. They refused to honor the coupon that was currently posted on their web I had a service coupon that I pulled off their website the day of service. They refused to honor the coupon that was currently posted on their website. I told them that I wouldn't be back due to them not honoring their advertised price. I was told quote "that doesn't hurt our feelings" this is the second issue I have had with this service department. The first was when this vehicle was a few months old, less than 10,000 miles, the clear coat started peeling. The dealership denied warranty service for spots of peeling clear coat. I will not be returning for service, and will not consider purchasing from them. More
Very well pleased with the work that was done on my Jeep Grand Cherokee. It drives as well now as it did when it was new. New ball joints were installed at 195,000 miles. Hard to want to replace it when it Grand Cherokee. It drives as well now as it did when it was new. New ball joints were installed at 195,000 miles. Hard to want to replace it when it drives as well as it does. More
They were a huge help! The staff was very professional and helped me understand what was wrong with my car. I would absolutely recommend them! and helped me understand what was wrong with my car. I would absolutely recommend them! More
Called in and got an oil change same day. Great service and they called to make sure a filter change was ok! Thank you all for a great experience! and they called to make sure a filter change was ok! Thank you all for a great experience! More
Great serviceFriendly and knowelagable staffreasonable Great service Friendly and knowelagable staff reasonable pricing Have bought our cars from here. Great service and reasonable deals. Our Jeep nee Great service Friendly and knowelagable staff reasonable pricing Have bought our cars from here. Great service and reasonable deals. Our Jeep needed new brakes while taking advantage of an offer of oil change and overall checkup More
Very satisfied customer I brought my car in following body work performed at a private shop due to an insurance claim. The body shop didn't know what was wrong with my car an I brought my car in following body work performed at a private shop due to an insurance claim. The body shop didn't know what was wrong with my car and told me that it would not be covered under my original insurance claim even though it was directly related to the repairs. Within a few hours Gary was able to tell me exactly what was wrong with it and Kayli went above and beyond to find out that it was actually covered by manufacturer's warranty through Chrysler. I wasn't responsible for a penny. Gary also brought to my attention some other items that desperately needed to be fixed on my car and I felt like the pricing was more than fair. I can't say enough how happy I am with Doug Gray Service department as a whole and will never take my car any where else for any repairs going forward. -Lee Ann 2015 Dodge Challenger More
Took care of business Had two issues with skid control and brakes , they fixed both quickly and had my truck back same day. No charge! This is my third vehicle being servic Had two issues with skid control and brakes , they fixed both quickly and had my truck back same day. No charge! This is my third vehicle being serviced here, pleased every time. More
Courtney was awesome to deal with and worked with my traveling work schedule on the recall work. The service department is outstanding. Prompt and professional service! traveling work schedule on the recall work. The service department is outstanding. Prompt and professional service! More