Lindsay Volvo Cars of Alexandria - Service Center

Very friendly picked up my car and returned. It washed. I had a seatbelt safety recall. Guys that picked up and returned very nice. Kept up to date re phone I had a seatbelt safety recall. Guys that picked up and returned very nice. Kept up to date re phone More

My service advisor was ok but the person I had in the past was much better. I brought my 10% coupon with me but he would not take the discount off the entire bill! I expected him to ignore the oil change past was much better. I brought my 10% coupon with me but he would not take the discount off the entire bill! I expected him to ignore the oil change but I had $1400 worth of work & he only discounted 1 part! The coupon was for service - it was all done in one visit. Craig would have honored all of the service except the oil change. And Don Beyer Volvo where I bought the car would have as well. I also think $107 for an oil change is exorbitant.. More

Mixed review, had to complain to get service appt within 3 weeks but understand it’s the holidays and COVID. They forgot to do part of the requested service until I mentioned it when estimate quoted, but di 3 weeks but understand it’s the holidays and COVID. They forgot to do part of the requested service until I mentioned it when estimate quoted, but did work it into the schedule for this visit. Received error code after driving off lot, service rep replied quickly to text to instruct how to hopefully fix myself ( tire pressure/calibration). Overall experience disappointing, not what I expect for these prices (850$ for 40k maintenance) and a luxury car. Unable to get a loaner and valet service not mentioned/offered, dropped car off and husband picked me up. My service rep no longer there (Craig :-(. Supported by Justin this visit - very courteous and professional. Not sure I can recommend, wait and see future experience, maybe this was a one off. More

New to area and needed a local Volvo dealer for service. Found Lindsay and was really impressed. Called, had what I needed in parts, set up an appointment for service. Showed up, quick, painless, and profes Found Lindsay and was really impressed. Called, had what I needed in parts, set up an appointment for service. Showed up, quick, painless, and professional. Don’t plan to go anywhere else for all my Volvo needs! More

First experience with Justin and found him to be respectful and knowledgeable. Had the valet service and this is the first time my car was returned on the same day as the appointment. respectful and knowledgeable. Had the valet service and this is the first time my car was returned on the same day as the appointment. More

Excellent service with Justin He is extremelt Excellent service with Justin He is extremelt knowledgeable and very good customer oriented. I trust his diagnosis and advice. He is good and frien Excellent service with Justin He is extremelt knowledgeable and very good customer oriented. I trust his diagnosis and advice. He is good and friendly. Thank you. More

I worked with Daniel Schirmann over the course of a week or so to resolve a Check Engine issue with my Volvo. Working with Danny was pleasant and I never felt he was being disingenuous when I asked him ques or so to resolve a Check Engine issue with my Volvo. Working with Danny was pleasant and I never felt he was being disingenuous when I asked him questions about the details of the repairs. I also appreciated the shuttle service via Lyft that the dealership provided when I dropped off the vehicle. I would definitely go back to this dealership for future maintenance service. More

Customer oriented. Will fix a wrong. Been there a few times. Very upfront with issues and have found to be very very honest and timely times. Very upfront with issues and have found to be very very honest and timely More

I never leave disappointed! Lindsay Volvo has an excellent team and they provide top notch service! They listen to the customer and provide solutions tailored to your needs. excellent team and they provide top notch service! They listen to the customer and provide solutions tailored to your needs. More

Danny in service was very nice and professional. After realizing they had ordered the wrong tire for my car he was very accommodating. When I returned the next day, he had me in and out in 30-45 minutes a realizing they had ordered the wrong tire for my car he was very accommodating. When I returned the next day, he had me in and out in 30-45 minutes as he promised. Thank You! More