Lindsay Volvo Cars of Alexandria - Service Center
Alexandria, VA
129 Reviews of Lindsay Volvo Cars of Alexandria - Service Center
Great Service Department I have had several great experiences working with the service department at Lindsay Volvo. I would definitely recommend them to anyone in the area ne I have had several great experiences working with the service department at Lindsay Volvo. I would definitely recommend them to anyone in the area needing service work done on a Volvo. More
Excellent and prompt service Great customer relations . Very helpful and professional. they fixed the problem. Comfortable waiting area. I will continue to bring my car in for s Great customer relations . Very helpful and professional. they fixed the problem. Comfortable waiting area. I will continue to bring my car in for service to Lindsay More
Exvellent service by Tim! Tim went above and beyond on my service, keeping me appraised of timing and making sure that all of my concerns were addressed. He was friendly and pr Tim went above and beyond on my service, keeping me appraised of timing and making sure that all of my concerns were addressed. He was friendly and provided exception service. More
Excellent service everytime I have visited. I am always very well taken care if when I bring my car. It all start with how my service coordinator Warm greeting and genuine concern of assessing I am always very well taken care if when I bring my car. It all start with how my service coordinator Warm greeting and genuine concern of assessing my needs for the day. he is extremely helpful and go above and beyond explaijing things and also have my car thoroughly checked to address all possible issues so that I din’t have to make another trip back to Lindsay until my next routine service. More
Service Problem We have been working with Craig for years and find him to always be responsive and friendly. He consistently provides excellent customer service and We have been working with Craig for years and find him to always be responsive and friendly. He consistently provides excellent customer service and always keeps us informed on what the problem is and the progress towards fixing it. He is a tremendous asset to Lindsay Volvo. On this visit, I was extremely impressed with the cleanliness of the car. It actually looked like it had just come off the new car floor. I do not know the name of the person responsible for cleaning the car, but he did a fabulous job and should be recognized for his dedication to customer satisfaction and commitment to doing a great job. This is a service that Lindsay regularly offers, but this one was above and beyond expectations. More
"Professional and Exceptional Service" My wife and I recently bought a used 2018 S90 T5 Momentum sedan from a Toyota dealership lot, we had no knowledge of how to operate the Audio & Tech S My wife and I recently bought a used 2018 S90 T5 Momentum sedan from a Toyota dealership lot, we had no knowledge of how to operate the Audio & Tech Sensus Touchscreen...we wanted someone from a Volvo dealership to show us how to properly operate the different functions of the car so we called Lindsay Volvo and was connected to Mr. Kelvin Fuentes...we set up an appointment and on Saturday 9/22/2018 we had the experience of a lifetime...Mr. Fuentes was very professional and knowledgeable in explaining every detail of the Audio & Tech Sensus Touchscreen....we went for a drive and even though this car can practically drive itself operator awareness and safety was Mr. Fuentes main priority...Mr. Fuentes also installed the Volvo app on my IPhone and through that app was able set up remote engine start, "WOW" how cool is that for modern technology. Mr. Fuentes went above and beyond the norm of customer service....it was greatly appreciated...My wife and I can now better enjoy all the bells and whistles that the S90 Volvo offers because we have been properly schooled. "Great Job Sir". More
Craig Izes is a wonderful Service Consultant. Craig Izes is responsive when you call and he patiently explains what needs to be done to return your car to optimum performance. Craig approaches ea Craig Izes is responsive when you call and he patiently explains what needs to be done to return your car to optimum performance. Craig approaches each customer as it were his own car -- providing advice on what makes sense to repair (given the age of the car and if you plan to buy a new car soon) Recommend Craig highly -- particularly for car owners who need someone to patiently and respectively relay what repairs are needed. Thank YOU! More
Craig Izes As usual Craig did a remarkable job in a short period of time of solving my problems. He is a real asset for your dealership, Ed Crocker As usual Craig did a remarkable job in a short period of time of solving my problems. He is a real asset for your dealership, Ed Crocker More
What a Great Team! I continue to be impressed with the team member of the Lindsay Volvo Team. I am so happy that the Volvo team was recently initiated.Each of the team m I continue to be impressed with the team member of the Lindsay Volvo Team. I am so happy that the Volvo team was recently initiated.Each of the team members are professionals who take pride in their work. One of the reasons I want to share my experiences with Tim Brown as an outstanding representative of Lindsay Volvo. I know that whether I visit the dealership or make a phone call to the Alexandria location, Tim will anticipate my automotive needs and always give me excellent advice. In my opinion, he should be promoted at the earliest opportunity, as well as, be assigned the important responsibility of training all of the new employees! More