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Lindsay Volvo Cars of Alexandria - Service Center

Alexandria, VA

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129 Reviews

129 Reviews of Lindsay Volvo Cars of Alexandria - Service Center

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July 01, 2019

Service Department The Service manager went above and beyond to accommodate me in scheduling an appointment! Craig my service consultant is the reason I still drive a Vo More

by Xc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Izes
Jul 02, 2019 -

Lindsay Volvo Cars of Alexandria responded

Great! Thank you for the 5-star review. We are happy to hear that enjoyed working with our team. Providing informative and accommodating customer service is always our goal.

June 26, 2019

Prices are way out of wack We have used Lindsay a couple of times. They are way overpriced compared to others who do the same thing. Simple example. Oil change at Don Beyer V More

by pricesensitiveshopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
we do not know who was the person who said no to price matching, but it was someone in service
June 06, 2019

Service was great! Tim in service was great. Very attentive and helpful. Check in and check out was very quick. I really appreciate that. Definitely recommend this deale More

by ddickie03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Brown
Jun 07, 2019 -

Lindsay Volvo Cars of Alexandria responded

Thank you for the 5- star review! We are delighted to hear that you had a great experience here at our dealership. Please keep us in mind for your future auto needs as our team is always here to assist you.

May 21, 2019

Terrific Service Service was easy to schedule, and no waiting at drop off. Service itself was done well, and my car thanks you. Especially appreciate the car wash. More

by Adoyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Brown
May 22, 2019 -

Lindsay Volvo Cars of Alexandria responded

Great! Thank you for the 5-star review. We are happy to hear that your experience with us was efficient and seamless.

May 21, 2019

82,500 mi. Service Made an appt. to leave my car for service while I was out of town. Service manager, Craig, called me to let me know what they had found and to get app More

by Rocky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Izes
May 22, 2019 -

Lindsay Volvo Cars of Alexandria responded

Great! Thank you for the 5-star review, Rocky. We are happy to hear that you enjoyed working with our service department and that your experience was efficient and thorough.

May 20, 2019

We love it at Lindsay! Craig kept me posted on the progress of the repair and went above and beyond to get the work covered for me. Highly recommend them! More

by Heather S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Izes
May 22, 2019 -

Lindsay Volvo Cars of Alexandria responded

Thank you for the 5-star review, Heather. We are happy to hear that you loved your experience at Lindsay Volvo Cars! Providing attentive and accommodating customer service is always our goal. We look forward to assisting you in the future!

May 17, 2019

Good job The recall work was done. I waited and the wait area was comfortable. Craig reviewed the work for me. All was satisfactory for me. End. More

by No way
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, Craig Izes
May 17, 2019 -

Lindsay Volvo Cars of Alexandria responded

Thank you for the 5-star review! We are glad you had a great experience at our dealership.

May 16, 2019

Great customer service I received excellent customer service at this dealer. Everyone was very friendly. Tim explained what was going on with my car. Will definitely come ba More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A, Tim Brown
May 16, 2019 -

Lindsay Volvo Cars of Alexandria responded

Thank you Don for the 5 star review! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by as our team is always here to assist you.

May 11, 2019

Volvo V70 XC cross Country Service Advisor Tim Brown displayed great customer service with his communication with various updates while having my cars diagnostic performed. Car More

by Moe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caylin Campbell, Tim Brown
May 13, 2019 -

Lindsay Volvo Cars of Alexandria responded

Thank you for the 5-star review! We are happy to hear that you enjoyed working with our top-notch service advisers. Providing communicative and helpful customer service is always our goal.

May 09, 2019

Service Work Just want to thank Craig for being clear on what the maintenance/service schedule entails up front. We have been a loyal Volvo customer for about 15 y More

by JS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Izes
May 10, 2019 -

Lindsay Volvo Cars of Alexandria responded

Great! Thank you for the 5-star review. We are happy to hear that you experienced such informative and transparent customer service from Craig, and we look forward to assisting you in the near future!

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