Lindsay Volvo Cars of Alexandria - Service Center

I am appalled at thw discrepancies in pricing qotes for FOB replacement costs. One sevice technician is, without a doubt ATTEMPTING TO TAKE ADVANTAGE OF THE FACT I AM A FEMALE. When I find out his name,h FOB replacement costs. One sevice technician is, without a doubt ATTEMPTING TO TAKE ADVANTAGE OF THE FACT I AM A FEMALE. When I find out his name,he and trainnee apparent-Dean, I will report immediately to CEO, BBB, Certified Volvo Service Technicians at Volvo USA. Shame on these 2 scheme thirsty entities!!! More

I am very pleased with Lindsay Volvo servicing my car. They were able to find and fix the problem I was having. I like their customer service and friendly employees. They were able to find and fix the problem I was having. I like their customer service and friendly employees. More

Danny and Charles provide outstanding customer service; my car was ready earlier than expected. Everyone is very nice and professional. Always a pleasure to work with Lindsay Volvo. my car was ready earlier than expected. Everyone is very nice and professional. Always a pleasure to work with Lindsay Volvo. More

Mr Ken and Kevin were absolutely Incredibly Amazing Individuals. I will definitely work with these folks again… Individuals. I will definitely work with these folks again… More

Lindsey Volvo, preys on older widows and sells them expensive services that are not needed or are required. A simple service for a recall turned in to a 3600.00 bill on a well maintained vehicle that h expensive services that are not needed or are required. A simple service for a recall turned in to a 3600.00 bill on a well maintained vehicle that had only 50,000 miles on it. Up-selling un-needed services to a military widow on a pension is not only horrible, it borders on criminal. I just want to warn others, so that they will not be taken advantage of by this sort of practice. Thousands of dollars in labor costs when the amount of labor charged does not fit with the amount of time they even worked on the vehicle. They call this standard practice. I just hope that I can save at least one other person from falling prey to this practice. Beware, they work on commission, so they want to charge you for any and everything, whether it is needed or not. Note: I’m sure they actually did the work they said they did, but if it was not needed, why tell someone that it is. We have enough inflated costs due to our terrible economy. Taking advantage of someone is wrong. Lindsey use to provide great service at a fair price, but that is no longer so. Unfortunately, saying that everyone does it that way is not an excuse for doing it that way too. If everyone jumped off a bridge, would you be stupid enough to go with them? I only hope that this dealership reaps what they sow. Have a blessed day! More

Very responsive to our annual service needs, kind staff and not pushy/over-bearing. Also arranged Lyft home. Thank you! and not pushy/over-bearing. Also arranged Lyft home. Thank you! More

Prompt phone calls, text messages, notifications, transportation & service counter personnel. Even the person that drove my car from the garage was pleasant. transportation & service counter personnel. Even the person that drove my car from the garage was pleasant. More