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Lindsay Volkswagen of Dulles

Sterling, VA

4.8
1,628 Reviews

22455 Lindsay Cars Court

Sterling, VA

20166

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Showing 1,628 reviews

October 27, 2021

Our entire experience was great when buying our new Atlas at Lindsay Volkswagon . I would highly recommend this dealership !! More

by Kari.viana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Monteverde, Marc Weinstein
Oct 27, 2021 -

Kari.viana responded

I would highly recommend Lindsay Volkswagon . Our salesman Alfonso was really great to work . We love our new Atlas !!

October 26, 2021

We had a great experience buying a new Atlas at Lindsay VW with our sales consultant Alfonso Monteverde. He had us test driving a few models within 10 minutes of arriving at the dealership. Alfonso was s More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issam Awar, Alfonso Monteverde, Marc Weinstein
Nov 03, 2021 -

Lindsay Volkswagen of Dulles responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

October 19, 2021

After my wife totaled her car Alfonso Monteverde came to the rescue with next years Tiguan, always professional service, quick turn around. Erik Nyhuis gave knowledgeable advice on the service of the vehic More

by christian..
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Monteverde, Erik Nyhuis
Nov 03, 2021 -

Lindsay Volkswagen of Dulles responded

Thank you so much for taking the time to share your feedback with us. We look forward to working with you again in the future.

October 14, 2021

I have worked with Alfonso Monteverde over the last 10 years and have purchased 5 vw's through him. He is always willing to answer questions and does not pressure you on the sales pitch. The latest car More

by mrknobel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Monteverde
Nov 03, 2021 -

Lindsay Volkswagen of Dulles responded

Thank you so much for taking the time to share your feedback with us. We look forward to working with you again in the future.

October 09, 2021

Thanks to Alfonso Monteverde at Lindsay for a great experience. I am happy with my car at difficult time to buy cars. Very please and Alfonso is a true professional. More

by four_ps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Monteverde, Justin Dibbs
Nov 03, 2021 -

Lindsay Volkswagen of Dulles responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

September 20, 2021

Purchased a vehicle from these good folks today and we were treated like family. We travel 180 miles to their business and the trip was more than worth it. Great prices and friendly people! Jeff Hever More

by poiii178
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hever, Larry Schiro, Mariya Dimitrova
Sep 27, 2021 -

Lindsay Volkswagen of Dulles responded

Excellent. Thank you for the 5-star rating and allowing us the opportunity to assist you. We look forward to working with you in the future.

Sep 27, 2021 -

poiii178 responded

👍✝️

September 19, 2021

Good experience with Juan T. and Alphonso M., however, this dealership has Bad Business Practices. They do not honor their advertised prices or TrueCar contract offer and penalizes buyers $1000 for not fi More

by Itzascam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan, Alfonso Monteverde, Marc Weinstein, Sean Deal
Sep 29, 2021 -

Lindsay Volkswagen of Dulles responded

Dear Itzascam, thank you for choosing Lindsay to purchase your Pre Owned Kia as well as your kind words regarding Juan and Alfonso. Our disclaimer regarding preferred lenders is listed on all sites, including your initial inquiry from CARFAX. Unfortunately, we’ve had to suspend our partnership with TrueCar due to their inability to properly display our disclaimers. We are sorry for any confusion and sincerely appreciate your business. Please contact our Pre Owned Manager Sean Deal with any additional questions. Sean Deal, 703.880.8004, sean.deal@lindsayvw.com

Sep 29, 2021 -

Itzascam responded

Your offer did not include a disclaimer that specifically stated that in order for me to get the offered price I MUST finance with one of your preferred lenders. Even today (9/29/2021) your disclaimer does not specifically state this fact with respect pre-owned vehicles. In fact, the closest statement that I find today on your website is, "New vehicle pricing assumes financing with preferred providers and may not be combined with special financing and or lease offers. Destination (factory transportation fees) are included in advertised pricing. Tax, Title, Tags, and $699 processing fee not included in vehicle prices shown and must be paid by the purchaser." IF the intent is to offer the purchaser a certain price for a vehicle only if they use Lindsay's preferred providers you should say so and not be so deceptive. I also found on your website this statement, "Offers generally require financing or leasing and are therefore subject to credit approval". This means what exactly? Very different from what you state and ambiguous at the very least. Be transparent and stop this bad business practice. At this particular time I have no further questions.

September 14, 2021

Very happy with my experience at Lindsay VW. Worked with Bob Derby, a very knowledgeable professional who made the process easy. Highly recommend. More

by happycarbuying
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Schiro, Bob Derby
Sep 17, 2021 -

Lindsay Volkswagen of Dulles responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

August 07, 2021

I would give more starts if I could! Overall easy and smooth car buying process. I worked with Alfonso Monteverde through the car buying process and his diligence is largely the reason why I went through More

by moraleserickjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Monteverde
Aug 09, 2021 -

Lindsay Volkswagen of Dulles responded

First and foremost, thank you for stopping by to leave this incredible review! Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Alfonso assisted you in such a detailed and customized manner. Give us a call if you have any further questions!

July 21, 2021

I’ve bought 3 vehicles from Lindsay VW. There’s a reason I keep coming back; I have a good customer experience each time and A LOT of that has to do with Bob Derby in Sales. He’s great, personable, and easy More

by C Flores
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Derby, Sean Cho
Jul 23, 2021 -

Lindsay Volkswagen of Dulles responded

We are more than happy to see that our team took care of your automotive needs! Let us know if we can do anything for you in the future!

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