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Lindsay Volkswagen of Dulles

Sterling, VA

4.8
1,627 Reviews

22455 Lindsay Cars Court

Sterling, VA

20166

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Showing 1,627 reviews

October 26, 2022

We were very fortunate to have met Alfonso Monteverde. We needed to replace my wife's old car immediately; he happened to email me to let me know that he has a VW ID4 available. He made the negotiation More

by tr0n5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Monteverde
Oct 26, 2022 -

Lindsay Volkswagen of Dulles responded

trOn5- Thank you for taking the time to write us a review and share your excellent buying experience with Alfonso! Congratulations on your new ID4 and welcome to the Lindsay Family! We are proud to have made the experience a pleasant one and with great pricing. Safe travels!

October 25, 2022

Alfonso Monteverde made the dreaded car buying experience so much better. I walked in on a very busy Saturday afternoon and walked out with a brand new Tiguan. He was juggling multiple clients throughout the More

by meklark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel, Alfonso Monteverde
Oct 26, 2022 -

Lindsay Volkswagen of Dulles responded

Congratulations on your new Tiguan purchase and thank you for your positive comments about Israel and Alfonso! Enjoy your new ride and we will see down the road!

October 09, 2022

Be extremely, extremely careful about buying a used car from this place. Purchased a Mini Cooper, 2011 with low mileage, 54K - shiny and all new looking. The interior mirror was a little loose, and figured More

by nutrientbill
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I only remember sales person - Tabish, and a very pleasant Asian Man (Finance)
Oct 10, 2022 -

Lindsay Volkswagen of Dulles responded

William, Thank you for purchasing your AS-IS 2011 Mini Cooper from Lindsay back in 2020. Like any car (even new and Certified Pre-Owned), the more time and miles put on the vehicle will inevitably lead to maintenance items being required. As vehicles age and miles are accumulated, unexpected and routine maintenance can be costly. We advise our customers with these concerns to purchase a vehicle with an existing warranty, added CPO warranty or an extended service contract (if available) at the time of sale. Please feel free to reach out to me with any questions. Steven Kappler, Pre-Owned Sales Manager. 703-880-8092 steven.kappler@lindsayvw.com

Oct 11, 2022 -

nutrientbill responded

Last Word..... Steven, I thank you for thanking me for purchasing that 'Lemon' of a 'Death-Trap' . I can only imagine the celebratory joy that someone like me purchased a vehicle that was known by you (Lindsay), to be wholly defective and too costly to repair, vis-a-vis what you could get for it once repair was done. I notice that in your response, you emphasized the word 'as is', obviously that was not there when the car was sitting on the lot, ready to be test-driven. As a consumer, when we see the wording, 'certified pre-owned', it conveys the idea that the vehicle had gone thru various safety checks, and a vigorous overhaul. (Of course it was owned by somebody!) In our conversation yesterday where you made various statements, ( which incidentally, you stated you would summarize and send to me, other than what you posted above, and I have yet to receive), you outrageously implied that 'Passport Mini' of Alexandria, the auto concern that uncovered the extraordinary dangerous defects of the car, was exorbitant in their pricing of repair, and maybe I could find someone cheaper! You also imply in the above, that the purchase of a used vehicle should also include the purchase of an extended warranty, which can be very pricey, which is another area where the 'unethical concerns' rip off consumers, especially when it is their own company providing it!! (OTHERWISE, BUYER BEWARE) And finally, I was never advised about anything, their only concern was when could they be assured that their monies would be available! Steven, I await the summary of our conversation! Feel free to get in touch with me, if there are any further questions or concerns. Be well, make a lot of money!

September 28, 2022

I had a nice experience purchasing my new Atlas. Alfonso, my sales rep, made the process seamless. He assisted with the trade-in figures as well as the final figures. A friend of mine who accompanie More

by SI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Monteverde
Sep 28, 2022 -

SI responded

I had a nice experience purchasing my new Atlas. Alfonso, my sales rep, made the process seamless. He assisted with the trade-in figures as well as the final figures. A friend of mine who accompanied me had to comment on the speed of the process when compared to other car purchases. This was my second time purchasing a vehicle from Lindsay and I will recommend them to my friends.

September 27, 2022

We had a fantastic experience with a Alfonso Monteverde at Lindsay VW. I had my eye on a very particular VW Atlas, and Alfonso was sure to contact me with an update as soon as it was available in stock. He More

by angela.g.leo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Monteverde
Sep 28, 2022 -

Lindsay Volkswagen of Dulles responded

Angela- Congratulations on your new Atlas! We are excited to welcome you to the Lindsay Family and pleased to read that Alfonso provided top notch customer service! Enjoy your new ride!

September 21, 2022

We had our second experience buying a car at Lindsay this weekend with Alfonso Monteverde. He provided exceptional service, finding out what our needs were and then hunting down the perfect vehicle for us. H More

by kellymcs01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Monteverde
Sep 21, 2022 -

Lindsay Volkswagen of Dulles responded

Kellymcs01- Thank you for your return business with Alfonso! It is exciting to read your comments of his consistency in perfect customer service as well as attention to detail! We are proud to have earned your loyalty and look forward to welcoming you back whenever we can be of assistance!

September 20, 2022

My wife and just purchased a 22’ Tiguan from Lindsay. We had a wonderful experience, but that is solely because of the one person we dealt with there. Alfonso Monteverde is the man you want to deal with, More

by shking1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Monteverde
Sep 21, 2022 -

Lindsay Volkswagen of Dulles responded

shking1- We are overwhelmed with your wonderful comments and feedback about Alfonso and his top notch customer service! Alfonso putting in the extra effort to ensure your family's total satisfaction is great! We couldn't agree with you more that he is a true asset to the Lindsay VW Dulles team! Enjoy your new ride and congratulations! Thanks for loving it at Lindsay VW Dulles!

September 05, 2022

Alfonso was great with us. Thanks for showing us everything about our new ID.4. We highly recommend Alfonso, he was honest and the dealer did not over charge us for the limited More

by catorrespena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Monteverde
Sep 06, 2022 -

Lindsay Volkswagen of Dulles responded

Congratulations on your new ID.4! It was Alfonso's pleasure to work with to ensure your total satisfaction with your recent visit! Thank you for choosing Lindsay VW Dulles and enjoy your new ride!

September 05, 2022

Was looking for a vehicle for some weeks until we decided to try Lindsay. We were pleasantly surprised by the attention we got and the eventua purchase decision was made easy by and the excellent, courteous More

by xndlovu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Monteverde
Sep 06, 2022 -

Lindsay Volkswagen of Dulles responded

Congratulations on your new vehicle! We are thrilled that Alfonso pleasantly surprised you with courteous and welcoming customer service. Thank you for choosing Lindsay VW Dulles for your recent purchase and welcome to the Lindsay Family!

August 16, 2022

We recently bought a pre-owned vehicle with Alfonso Monteverde's assistance at Lindsay Volkswagen of Dulles. We had a very good experience, Alfonso was honest and upfront about our purchasing options More

by ALD
Recommend Dealer
Yes
Employees Worked With
Alfonso Monteverde
Aug 17, 2022 -

Lindsay Volkswagen of Dulles responded

ALD- Thank you for choosing Lindsay VW for your recent vehicle purchase and sharing the wonderful assistance of Alfonso during your buying experience. Enjoy you new ride and please reach out whenever we can be of assistance again!

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