Lindsay Volkswagen of Dulles

I emailed the dealership after extensive internet searching, so I knew my car features, options and pricing. Trent emailed me back & i decided to stop by. He treated me with respect and did not try searching, so I knew my car features, options and pricing. Trent emailed me back & i decided to stop by. He treated me with respect and did not try to pressure me in any way, even after I told him I would not be making any decisions that day. I asked some very detailed questions. He really knew his car models and recent design changes. He provided me an extremely competitive price at the end of the day & told me to think about it. My wife and I were also impressed with the sales manager, who was very efficient and straightforward in negotiations. This is a very good sales dealership for the knowledgeable customer. They dont seem to play any games or use any pressure sales tactics. They know their prices are competitive and their staff seems very experienced and tenured. I dont know if i got lucky, or if the internet contacts made a difference, but i have walked in off the street at other dealers (without having a good contact name, just wanting a test drive) and let me just say the experience is not the same. More

I was very pleased with the entire purchase process. I was treated courteously, I was able to get the car I wanted, and I felt that I got a reasonable deal without hassle. Additionally, I have been very was treated courteously, I was able to get the car I wanted, and I felt that I got a reasonable deal without hassle. Additionally, I have been very pleased with the follow-up service I have received. I would highly recommend this dealership. More

Had an excellent experience buying a new Volkswagen with Trent's assistance at Lindsay Volkswagen. Trent was attentive, found the car that I wanted, insured that the price was right, and was a pleasure to Trent's assistance at Lindsay Volkswagen. Trent was attentive, found the car that I wanted, insured that the price was right, and was a pleasure to deal with from start to finish. More

Lisan made buying my new care enjoyable. He was honest, up front, and very informative. He went over all the features of my car, programmed my blue tooth, etc. The process was very refined, the finance de up front, and very informative. He went over all the features of my car, programmed my blue tooth, etc. The process was very refined, the finance department was wonderful. All of the employees were polite and friendly, even other customers were telling me how much they loved this dealership. More

Trent Norris had oustanding product knowledge, was respectful, attentive and followed up with me as the customer. For these reasons, coupled with the fact that he had the exact car I was looking for, respectful, attentive and followed up with me as the customer. For these reasons, coupled with the fact that he had the exact car I was looking for, he secured my business. I absolutely love the car!! More

Lisan has been GREAT to work with. He has been so responsive in getting me what ever I have needed since I bought the car. I really like that I can text him... makes my life easier. The whole proce responsive in getting me what ever I have needed since I bought the car. I really like that I can text him... makes my life easier. The whole process was fast, honest, and fair and I drove away feeling really great about my purchase. No pressure just honest answers, I never felt he was afraid of losing the sale or that he was handing me a line. I am comfortable with a faced paced sale and feel confident that if I needed him to slow the process down he could have and would have. Thank you Lisan.... see you on the road! Heidi More

I am based on Long Island and had contacted the dealership based on an internet search for a particularly difficult to locate car. From the get go, the salesman at the dealership, Lisan Rahman, wa dealership based on an internet search for a particularly difficult to locate car. From the get go, the salesman at the dealership, Lisan Rahman, was pleasant and professional. I was understandably anxious about flying to a dealership to pick up a car with only a verbal agreement. Lisan kept in constant contact by email and phone and text, picked us up at the airport and saw through the transaction at the agreed upon price once we were at the dealership. Despite the geographic challenges involved, it was the easiest car buying experience I have ever had. Gary S. Long Island More

I work in sales and have certain expectations when it comes to customer service.Julio was very professional and courteous as well as friendly and personable.After our first visit to the dealership I corr comes to customer service.Julio was very professional and courteous as well as friendly and personable.After our first visit to the dealership I corresponded via email with Julio, and he always replied promptly to my emails.His excellent customer service is what made me decide to buy from him.I will recommend Julio to friends and family and to my own customers! More

I've known Trent for years. When my car died, he was the first person I thought to call. I knew he'd be knowledgeable and efficient. He really made the experience quick and stress free. He also got me the b first person I thought to call. I knew he'd be knowledgeable and efficient. He really made the experience quick and stress free. He also got me the best deal he could, I'm extremely satisfied with the price I ended up with. More

Lisan is a beast! He was very knowledgeable of his vehicles. I gave him little ideas of what I liked and in return he put me in a brand new vehicle I absolutely love!! vehicles. I gave him little ideas of what I liked and in return he put me in a brand new vehicle I absolutely love!! More