
Lindsay Volkswagen of Dulles
Sterling, VA
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Excellent customer service I was recently in the market for a new VW, and after doing some research, reviewing dealerships, etc., I chose to visit Lindsay VW. I was not disappo I was recently in the market for a new VW, and after doing some research, reviewing dealerships, etc., I chose to visit Lindsay VW. I was not disappointed... I met with Simon Chu, and after some introductions, he devoted several hours towards several test drives and education. No pressure, just very professional engagement. Although I did not purchase a vehicle from this dealership (I opted for a particular certified pre-owned vehicle at another dealer), I would not hesitate to recommend Simon to family and friends, and will contact him myself next time I am in the market. Well done. More
Would Recommend As a first time car buyer, I was very pleased by the level of service that myself and the vehicle that I purchased received. I found Clyde Htoon to be As a first time car buyer, I was very pleased by the level of service that myself and the vehicle that I purchased received. I found Clyde Htoon to be very personable, intelligent, and interested in me as more than just a customer. My used Jetta TDI was also serviced and cleaned to a standard that was not achieved by any of the other pre-owned VW dealers I visited in the DC area. Would definitely recommend! More
Overall, great experience. I just purchased a 2015 VW Passat from this dealership and had a great experience. Not only did I get a fair price on the vehicle, but the sales staf I just purchased a 2015 VW Passat from this dealership and had a great experience. Not only did I get a fair price on the vehicle, but the sales staff (Simon Chu) was very knowledgeable and easy to work with. He was very straight forward about pricing and took the time to walk me through all of the attributes of the car. He made sure I purchased a car that had the features and price that I really wanted. I also received a great interest rate from the finance department. I would highly recommend this dealership to anyone in the market for a new or used VW. More
Great experience with knowledgeable people Joshua Jay was very helpful and very knowledgeable with all the necessary instructions. Buying a car is a big process and it was a pleasure and an eas Joshua Jay was very helpful and very knowledgeable with all the necessary instructions. Buying a car is a big process and it was a pleasure and an ease working with Joshua. The customer service was some of the best I've seen and the dealership itself was outstanding. 5 stars! More
Joe Borak and the Lindsays team made it easy! My wife had leased a 2012 Golf TDI and the lease was due to expire in a month. We shopped online for the best prices and Lindsay VW had the lowest pr My wife had leased a 2012 Golf TDI and the lease was due to expire in a month. We shopped online for the best prices and Lindsay VW had the lowest prices and the exact car we wanted. We emailed Joe Borak directly from the Lindsay VW web page and told him which cars we were interested in and set up an appointment for a test drive. As we drove into the customer parking, we noticed the two cars we were interested in parked right in the front of the building entrance. We were greeted at the door and we were taken right to Joe's office and introduced. We took a test drive that allowed us to get the car up to highway speed to feel how the car handled. We went back into his office, negotiated a bit and came up with an agreement pretty quickly. Joe then arranged our leased car to get the turn-in inspection completed. He left us with some cold drinks in his office and was back within fifteen minutes with the process completed! My wife and I were in the dealership a total of four hours until we drove off with a new car. We could not be more happy with our decision of which dealer to use and which car we chose. Neil Pence More
Actually, a pleasant experience After 14 years of driving the same car I was looking for a new/used one. Having never been to Lindsay VW I didn't know what to expect, except the ste After 14 years of driving the same car I was looking for a new/used one. Having never been to Lindsay VW I didn't know what to expect, except the stereotype car sales people. What a truly pleasant surprise. Our young salesman, Nick Glasgow, was quite impressive (beyond his years) with his knowledge of the Touareg (which we purchased) as well as other cars, Volkswagen and many other makes. He was honest and sincere which was immediately evident and what ultimately helped make my decision to use this dealership. My husband liked him so much that he gave him his business card and offered to help him if he changed careers. The sales manager, Blake Curtis, was equally easy to deal with, gave us a fair price, and played no games. What a relief. I would not hesitate to recommend this dealership to friends and family. More
Very easy, courteous and human I dealt with Al Singh. In all details, Al was kind, non-pressuring, knowledgeable, accommodating, and gentlemanly. The car I bought was the car I was I dealt with Al Singh. In all details, Al was kind, non-pressuring, knowledgeable, accommodating, and gentlemanly. The car I bought was the car I was hoping to buy when I arrived. It's a 2014 Tiguan SEL 4 -motion andI am thrilled with it. Larry Schiro, from the finance section can be described as positively as I have described Mr. Singh. Peter Herman, in service, answered the questions I had and had some important recommendations, and was likewise helpful and courteous. More
Hope restored in car buying experience I used to dread buying a car because of the experience I would get from the dealership. Even even walking in the Volkswagen this time I expected the I used to dread buying a car because of the experience I would get from the dealership. Even even walking in the Volkswagen this time I expected the same experience. What a surprise it was to find an experience where I enjoyed the process of purchasing my new car. Simon Chu was my experience manager. However everyone in the dealership had the same kind of personality. They did not pressure me or my family and they were genuinely interested in making sure that my experience was very positive. I actually enjoy going back to the dealership each time. More
Purchase Great! Joe Borak was extremely helpful and knowledgable. We wanted to trade in our current VW Passant for newer with specific options and at a specifi Great! Joe Borak was extremely helpful and knowledgable. We wanted to trade in our current VW Passant for newer with specific options and at a specific price point. Joe helped us do that quickly. More
My first new car Mike, Laura, and everyone else at Lindsay VW made my first car buying experience so easy and fun. I knew I was in good hands the second I walked in th Mike, Laura, and everyone else at Lindsay VW made my first car buying experience so easy and fun. I knew I was in good hands the second I walked in the door. I highly recommend Lindsay to anyone looking to buy a new or used car and I will definitely be back in the future-- I am a Lindsay VW customer for life now :) More